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May 2024 by Umesh Chinnachan
Go with other consultants the Franchise Manager does not have any empathy or does not take ownership for the mistakes. She does not know about exceptional cases and has zero knowledge about them.
Better to go with other tax consultants rather than HR block especially this branch 2580 Walton Blvd.
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May 2024 by nidharshini govindaraj
Had very bad experience when we filed taxes for the very first time in the US. Spent close to 260$ but the filing was done with a big blunder. They were not able to rectify and asked us to reach out to Block advisors which was a sister consultancy and they filed an amended return stating that the initial filing had an error. I ended up losing a considerable amount because the amended return was done after the deadline. Reached out several times asking for compensation both to the franchise and customer care with no response.
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May 2024 by Chelsea Hansen
First time ever filing my taxes through someone. I normally do it on my own. I of course waited until last minute and I know how chaotic tax season can be especially at the end of tax season. Bonnie Boyer helped me with mine. I was missing some information that needed to be corrected and I wasn't able to get that info until yesterday morning. Bonnie let me drop my taxes off to them because I had work and was the only one in office so I couldn't miss work. She went out of her way when her schedule was already full and made it happen before the deadline. She was really patient with me and polite the whole time when I knew I was being a pain in the butt. The front desk lady in the evening on Monday was really polite as well. I had my friends daughter with me who just kept talking her ear off and they were busy. I was really pleased with the H&R Block by walmart in Warsaw. BONNIE! Forever thankful for you and I promise you I won't wait till the last day next year. (:
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April 2024 by Brandon Haines
I am giving 2 stars not because of the person who did my taxes, but because of the fee. $155 to prep when I bring in 3 documents and took less than 10 minutes to prepare. Understanding that it is a flat rate, but it is price gouging at its finest. Sharon did an excellent job. HR Block corporate rates are the problem.
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March 2024 by Tori Fugate
My first time paying taxes and they had me in and out within 15 minutes! They walked me through the steps and explained things very well. The service was friendly and warm even as soon as they opened! Definitely going back to them next year
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February 2024 by Bradley Stevens
Sharon is my agent and she's very descriptive and patient. She's great at filling your tax return
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February 2024 by Liz Grayckowski
Would never go back to the Warsaw h and r block
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February 2024 by Brian Netzley
To Expensive, bit great customer service
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September 2023 by Amber Avery
They have always gone above and beyond
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July 2023 by Ginger Landis
Going to h&r block is like going back to my family I have been doing business with them they always go over-the-top to take care of I would not go to any other tax preparer
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June 2023 by Creme Soda
Most expensive place I've ever had my taxes done. Paid double. Return was significantly lower than previous years return. Poor communication on price. Didn't get my taxes filed on time due to needing an e signature and failed to call me. Left my taxes sitting at the desk for a month.
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May 2023 by Michael Brindle
Most expensive place I've ever had my taxes done. Paid double. Return was significantly lower than previous years return. Poor communication on price. Didn't get my taxes filed on time due to needing an e signature and failed to call me. Left my taxes sitting at the desk for a month.
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April 2023 by Makaila Warner
The manager Tecey is great!
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March 2023 by Cheryl S
Michele was helpful and knowledgeable in getting our taxes done right in a timely manner.
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February 2023 by Tyler Sweeny
Michelle made this tax year process simple and never had to go to the office and was able to complete virtually! If you want a stress free experience then call and ask for Michelle.
