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October 2023 by Whitney Izaguirre
This is the best place by far for all furniture needs!!! Sherri is AMAZING!! She is so sweet and very knowledgeable!! The delivery guys checked that everything was working by testing our recliners etc before leaving my home. The owner as well is very involved and caring towards the customers!!
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September 2023 by Nikki Brew
From start to finish Sheri helped me find exactly what I was looking for. She was professional, kind and super helpful. Everything was delivered within the time frame I was told in perfect shape. I recommend Furniture Factory Outlet 100%!
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April 2023 by The don Vuittonet
Super friendly staff, no pushy sales tactics, had answers to every question and made my shopping experience wonderful
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March 2023 by Whitney Robinson
Everyone was super nice and the furniture is great quality at a fairly low price. I worked with Sheri to get my bedroom set ordered and she was super helpful and friendly.
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March 2023 by Brandi Handshoe
We went to every furniture store in town and no one beat there prices or service
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February 2023 by Wendy Trueblood
Sheri was an absolute delight to work with while ordering our new sofa! We had to wait for it to be made and delivered but it was well worth the wait! The fur babies love it and so do we! It’s perfect. We won’t go anywhere else for furniture now! FFO is AMAZING!
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February 2023 by 54kingdom
I bought a loveseat from them last July, by October there was a rip where the seam came apart. I called them and they said it would be fixed but here it is Feburary and no word from them and its not fixed. I call them but they dont call and let me know whats going on, so this is my last purchase from them because they have no customer service after the sell.
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January 2023 by April Welch
Great place to buy furniture..the staff was so helpful and the prices we great! The delivery men were kind and very professional and they placed everything right where I wanted it. I will buy all my furniture needs there from now on!!
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November 2022 by Sammy Miller
Furniture has strong chemical Oder and furniture only last bout yr or two save ur money and get a better brand also told me Manards furniture was made cheaper than theirs and thats why they cant price match lol man the sells tactics in This town is so funny, but i bet half the town believe there bologna !
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October 2022 by Ben Spillner
Henry pushed this furniture transaction over the top! We’ll definitely be back for our future furniture needs. The store has a great selection, good prices and a very pleasant and helpful staff.
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September 2022 by Rebecca F
Helpful, kind, and attentive staff. Decent selection of furniture.
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June 2022 by Vic T.
The business was highly recommended my a previous customer. That person told us that the delivery crew cheerfully assisted in carrying out an old couch before carrying in her newly purchased items. My experience was nothing like hers. I'm 61 years old. I needed help moving my old couch 10 feet straight out a door and on to my deck, and the delivery crew refused to assist. I offered to pay an for the service and was told they "don't need the money." The senior crew member cited concerns with insurance coverage in the event he injured himself. Our sales person was very professional and helpful. That's the only positive. Many of the items in the store are Ashley furniture brand, and the price is not discounted from the Ashley list prices. Do yourself a favor and go to Ashley in Fort Wayne. I'm sure that they would assist in removal and disposal of your old furniture, plus you will get a new item, rather than a used item off the floor.
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June 2022 by Jeremy Christner
Excellent Service. Jordan and the owner helped us out, were very inviting, and went above and beyond. Highly recommend
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March 2022 by Mikayla M.
The owners husband made inappropriate comments towards a former employee and when this employee confided in the owner, she told employee to "Go to hell"
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February 2022 by Brozie Elliott
I I was very impressed with the help I received when I was looking for a sofa be