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January 2024 by Tyler
They don’t answer the phones
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November 2023 by kalyan boga
Dr. Schreck was great, but the customer service is a joke. You will only get an appointment if you are lucky. They don't answer the phones, can't directly contact they because there are no hours. I came here at 3:45 and they are already closed while their hours are supposed to be 4:15. What good is a good doctor who can not be reached. Abysmal customer service being in the healthcare industry.
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October 2023 by Lynn Beer
This is my first visit to the office. I was most impressed by the amount of time that Dr. Shreck spent with me. He carefully explained my situation and told me of my options. He was compassionate and thorough.
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July 2023 by Jessica Lemler
Dr. Schreck has been incredibly professional and thorough each time I have visited his office (each for separate issues). He has listened carefully to my concerns and conscientiously sought to address them. He didn't jump straight to handing out prescriptions; rather, he first recommended changes in diet, caffeine intake, and current medication use.
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July 2023 by Hilda DeLeon
Worst experience ever!!!! Their nurse practitioner Brandon Emery was in a bad mood already coming into the room n he was so unprofessional.
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April 2023 by Ross Weaver
ENT Associates as a company is awful. I wish we had other options. It’s always a hassle if you have to call and ask a question. There is no posted Warsaw phone number.I do have to give credit to the Warsaw Allergy shot nurse, she gets 5 stars.
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April 2023 by Alex Myers
Dr. Schreck is phenomenal! He’s helped two of my kids so far and does a great job of making them comfortable.The audiologist in the office is also amazing! She’s so patient and kind.I’m sure we’re not at the end of our ENT journey, so we will happily return when the time comes.
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April 2023 by nickpostoloff
I rarely leave reviews but my experience here was outstanding. Wait time was essentially nothing during a busy time for them. Doctor listened which is rare from my previous experiences at other places.
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March 2023 by Larry Uthe
The receptionist was not nice, asked for the wifi password and she said there was no public access. Other patients in the office helped us with that. Also due to covid asked if we could wait in the car and be called in before appointment, she said no they don't do that. The nurse brought in scope apparatus without gloves and set it on a tray without paper. the Dr was ok he could have scoped me sooner than later.He wanted to surgically remove my tonsilI didn't feel Dr Schreck was the experienced enough for my situation.We were not happy with the timing of tests , schedule etc.The nurse called weeks after we had Pet Scan done. We had already had a virtual appointment and set up for office visit in Mayo Clinic before their return call.We were able to get testing done and get 2nd opinion, which we were glad, we choose Mayo Clinic as their findings showed it was HPV SCC which is very treatable through radiation and chemotherapy without surgery.
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March 2020 by L Bontrager
The Drs are great and the staff is very nice. However the wait times are horrible! I had an appt at 1 and my thought was, it is the first one after lunch so it should be on time. Instead I waited 30 mins to be taken back for the hearing test then returned to the waiting room for another 30 mins before seeing the dr. Please plan several hours for your appts and its fine.
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March 2019 by CJ Allebach
Great clinic but the waits are forever! Had a 1:45 apt and they were an hour behind. Missed a meeting and work and screwed up getting my kid back to school. And it smelled awful in there.
