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February 2024 by Karen M.
The only reason I gave 3 stars is I have asked 6 times now to have my last name corrected, and once again today they can't find my script because it is under the wrong name. They eventually find it but it is aggravating.
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February 2024 by Jason Arnold
This is the most worthless pharmacy I have ever seen always closed every time you try to pick up
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February 2024 by Anna Hornish
This store is NOT open 24 hours. My husband drove from Milford at 2:30 in the morning for cold medicine based on their hours listed on Google, only to find them closed. Very disappointing for someone who is miserable and no where else is open. Please change the hours so they're accurate!
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December 2023 by Pamela A.
I don't know what's happened to our CVS. They are very unfriendly and unhelpful. They didn't have a medicine that I needed very badly and said to check back in 2 days. That's too long. So we went to another pharmacy and they had it in stock and said they would try to get it transferred but CVS wasn't being very good about transferring prescriptions. We have had trouble several times before but they are always unfriendly. We will be changing pharmacies. I wish I could give them no stars
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November 2023 by MaryBeth Nelson
This pharmacy has gone down hill over the last several years. the male pharmacist talks to you with a stone face and makes it seem like you are wasting his time. Very few are friendly , but what set me off is that this is the second time CVS supposedly requested refills from my Doctors office, then I get a text from them saying my Doctor's office did not respond. So, I call to get the refills and they have hod no record of the request. Someone is definitely dropping the ball here, but with the way they have been sliding in the Customer Service area, really does not surprise me. Do Better CVS!!
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September 2023 by Mike Whitaker
They helped me, but they didn't even know they sold bus tickets!
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September 2023 by Kathy Boyd
The one pharmacist is rude. They never have the medicine ready when they say they will many times I've gone to pick up meds AFTER the time they say it will be ready only for it not to be ready. Then I'm made to wait 30 minutes to an hour longer.
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July 2023 by Jessica Norman
HORRIBLE HORRIBLE HORRIBLE!!! Horrible service, NO EMPATHY towards customers waiting to feel better, they NEVER have anything ready when needed. I would choose anywhere else!! Also their call service is just not existent!! You’ll wait hours before talking to anyone!! Nobody there cares for you one bit! Completely AWFUL all times I’ve been there! Never using them again after today!
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July 2023 by anon ymous
not a big fan of their call system for prescriptions. generally a nice place, sometimes overpriced. seems like they're not currently open as many hours as they used to be, but I'm hoping they open twenty four again. has a bathroom but you have to ask a staff member to unlock it. typically clean facilities though. big fan of their self checkout machines-very cool for anyone introverted or just preferring no interaction.
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May 2023 by K King
Don’t fill your prescriptions here. 9/10 times they won’t be ready when you need them. The staff is so unprofessional and inconsiderate. They will leave you hanging with no care in the world even if you need to take medication daily. It’s mind blowing how they treat customers when they are in the wrong…like zero responsibility or empathy. I’m not one of those people that leaves a bad review after one bad experience. They have dropped the ball numerous times and shame on me for not changing prescription providers sooner. Trust this review and do yourself a favor, go somewhere else. They are straight up A-holes here.
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April 2023 by Damascus
For months they have been closing at night and their ads and website still say 24 hours. I went nowhere but CVS for years, but now they are making a lot of mistakes. When I told Fort Wayne Orthopedics to send a script to CVS, they gently suggested anywhere else because of issues.
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March 2023 by brogan hoover
fill your prescriptions literally anywhere else. their "24 hour pharmacy" told me my prescription was ready, I arrived less than 5 minutes later & their entire pharmacy staff closed down & walked out. it wasnt even 6 o'clock. luckily for me I wasn't picking up a life saving medication today.
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March 2023 by Larissa Werner
Very unprofessional staff. Been having troubles for two weeks now trying to get my son's medications switched and the doctor sent in a new one today AGAIN and I'm still having the same issues with them not having authorization for a medication that doesn't even need an authorization and that's what I was told by my doctor so I'm not sure what's going on but get it together CVS! Was cut off multiple times and couldn't finish what I was saying, puts me on hold before I could even say ok. Had an attitude with me and proceeds to tell me they spoke with the doctor this morning about the issue and plus they have to order the medication so I "Won't be seeing it today!" When it's not even for me!!!! My son needs his medication and I'm just trying to pick it up while im out and about already and for the pharmacy staff to tell me you won't be seeing it today was just REDICULOUS!!!!!! Don't work there if your not going to be friendly to your customers! I spoke with my doctor this morning too and all week and last week and the issue still isn't fixed!!!! I'm over it!
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February 2023 by Keith Jackson
This CVS is where I get my family prescriptions filled. The pharmacist is always helpful and friendly. I get helpful reminders by text when my refills are ready to pick up!
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February 2023 by David O'Neil
Place gets robbed more than any other place in Warsaw. Very exciting. Great place for grandma and the kids.
