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November 2023 by Jordan Weidner
This Take 5 location is top tier. Not only is it a great wash, but the staff provides great customer service. We have a rack on top of one of our vehicles and they have provided a modification to our profile for the top brushes to be turned off to prevent damage any time we come through for a car wash. The manager of this car wash does a great job ensuring each time we go through it is a great experience!
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November 2023 by Anthony Green
Take 5 has made some positive upgrades in the last few months:- If you have a subscription, they've automated the process to get a car wash. No waiting in line, just drive up to the gate and it will open for you.- All the brushes inside have been upgraded. They have even added an automated tire brush that really scrubs the wheels well- The blower system at the end has been reconfigured and does a pretty decent job at getting the majority of the water off. (I really don't expect any blower system to get it 100% dry).It loses a star for me for a couple of reasons:- It still misses certain areas of my car, and mostly in the back. When I look at my car after getting a wash, there are still areas on the back hatch of my car that show a stark difference from where it was washed and where the dirt still remains. I can run a finger over these spots and wipe off the dirt. Don't get me wrong, the front, sides, and top of the car are very much cleaned, it's just a couple spots in on the back.- I'm not sure if it's the "rain repel" option, or the "armor all" option, but the premium+ wash leaves a film on my windshield that gums up my wiper blades after the wash. When you turn on the wipers, it gets all streaked up, and I have to wash whatever it is off the outside of the windshield.All in all, it's still a very good place to get a car wash done; especially if you're not able or don't want to take the time yourself.
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November 2023 by Jarred Fairchild
I'm updating this from my previous 5 Stars for Clearwater to a current 2 Star. The ONLY redeeming quality I found on a wash from 11/11/23 is that there is now an automatic check-in system, which is nice, and it is in fact a car wash. Otherwise, it's awful and I will not go back. I have gotten better washes on a far dirtier car. There's still streaks, my glass isn't clean, it doesn't look like it even touched my rear bumper, and it stopped during my wash, like it has each of the other 2 times I've tried them. I can't in good faith recommend this place unless it's either the only one in town, or you want to get upset and wash your car twice.
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November 2023 by Jim Casper
We tried this car wash again after being disappointed a few months ago.Our visit today was also horrible.We paid $21 for our wash which was incomplete at best. The rear and bottom edges of our SUV were dirty and the wheels were as they were also dirty. No tire shine was applied but was supposed to be included.That was my last time visiting Take 5.Too bad we need a good car wash in Warsaw.
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October 2023 by Michael O'Connell
I’ll start by saying the employees were great! No issues with their friendliness, attitude or helpfulness. They are the ONLY REASON that I gave the 2⭐️ that I did give.The wash itself, which is why I went, was awful. The rotating drum that is supposed to scrub the front, hood, roof and rear of vehicle BARELY touched my vehicle. I cannot verify most of the vehicle surfaces but I saw that it didn’t TOUCH the hood of my truck at all. It hovered about 3-5” above it and then hit( the cleansing strips, not in a bad way) the windshield.There is soap residue ALL OVER my vehicle. There are areas around my wheel-wells that also aren’t even touched! I’ve included a few pictures but am not going to spend more time than I already wasted.I used the facility once under the name ‘Clear Water’ and it damaged my brand new Ford Focus (less than 50 miles on odometer) and vowed to never return. But having utilized there, Take 5, free vacuums I decided to give the new business a shot. No damage this time but not worth the money spent. It isn’t like my truck was filthy either. I wash it fairly regularly.From now on I will go out of my way to Columbia City to Andy’s Car Wash. They do a great job. Hand scrub the front grill/headlight area and tires prior to starting wash. My vehicle comes out clean each and every time I’ve patronized the business.
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September 2023 by Mitchell Finley
I have gotten a better wash at a gas station car wash for half the price. Maybe it was a bad day, but I honestly could barely tell my car had even gone through a wash. I'm still waiting for a refund. Will not be returning.Update; Never got my refund. Worst customer service experience I have ever had. This place is the reason that there needs to be a 0 star option.
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September 2023 by Lexie Deven
The wash quality is great here! My car is very shine and dry along with my tires! I love the complimentary detail center they allow us to use for free as well as the rags they supply for us! I travel a lot so once I was told that you can use your membership at any take 5 location I signed up for a membership right away! The customer service here is very impressive and friendly. 5/5 stars is well deserved!!!
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September 2023 by Hans Bickel
Take 5 is what got me back into loving the car I'm driving. There is a vast selection of options to clean your car, and provide exclusive monthly 'Member' passes for for any budget! After you clean your car there is a detail center with free vacuums (no limit), detail rags, free interior and window cleaner and free air fresheners to help with any lingering odors. The number one thing that sold me and had kept me coming back though, - is the customer service! They have some of the most friendly, positive and helpful people I've ever experienced at a car wash anywhere I've ever traveled. For a chain establishment I was initially skeptical, but I'll be a loyal customer until the Sun don't shine!!
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August 2023 by Paul S.
This used to be a very high-quality car wash were the lines took close to 20 to 30 minutes to get through the car wash what a drastic change the new ownership has completely forgotten about the customer now it's so easy to get through with one car wait, but is it worth it? I no longer think so, I had a beat my horn at the door as I entered the car wash for the attendant to come out of the office. They used to high pressure, wash your car at the beginning. All he did was make sure that the car got engaged and went back in the office. I consider that very poor service for a car wash that used to be customer focused
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July 2023 by Andrea H.
We had a lot of tree sap on our windshield after parking out in the country. We paid $10 for the wash. It did absolutely nothing. My car is just as dirty as it started out. What a total waste of time and money.
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July 2023 by Mallory Bartel
I haven't had a quality car wash here since they took over Clearwater carwash. Not only that, but somehow I have two unlimited car wash packages going on different credit cards (one at $48 and one at $33) and corporate refuses to help me and I'm still waiting on a call back from this location after leaving a messages. I recommend going elsewhere, this location is NOT what Warsaw became accustomed to.I called this establishment on Monday and left a message, it is now Thursday and I am still waiting on a call back. Customers should not have to call multiple times trying to get ahold of someone.
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July 2023 by Megan W.
Worst customer service! This place is a joke. When take 5 took over they ruined it. I canceled my membership 2 months ago and they are still charging me for the membership. No one will answer the phone or email back. They will steal your money leave your car filthy and scratched up from broken equipment or whatever. Wish I could give a negative star review
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July 2023 by cam
I'm changing my review as I initially had a damage problem with my vehicle from this car wash that I couldn't get resolved. After speaking to the GM, I was able to quickly resolve the issue in a reasonable and very helpful manner. It's not easy buying a company from a successful business and trying to put your own spin on it but I will say these guys are trying their best and I do have to respect them for it. As with any place Just be mindful.
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June 2023 by Lachelle Tullis
So, I went to get my car washed a second time because it didn't get cleaned. I asked that they spray my lights and windshield I was told Take 5 doesn't ALLOW THEM TO SPRAY cars. I couldn't believe it! I was told that they provided towels and spray bottles so that customers could clean their own cars. I couldn't believe it! So I went through the car wash again and proceeded to the complimentary detail center. They did not provide me with anything to actually clean my car. They was window spray and interior cleaner. Now, how does that help me clean the outside of my car???? Oh wait... the car wash was supposed to clean the outside of my car. This place is a joke!
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June 2023 by Robert Miller
This was the Premier car wash in the area when it was still Clearwater. Now it is the worst and the most expensive in the area. I will never go back there because the prices are ridiculous and my vehicle was absolutely not clean.Also paid for a tire shine, and there is absolutely nothing on the tires.
