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February 2024 by Lauren Schumacher
We’ll drive all the way to this location just to work with Bryan! Great customer service
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January 2024 by Jenelle Best
Had a screen protector issue and went to have them put in the protector. The young lady took her time to make sure it was on there correctly and not just thrown on.
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January 2024 by Austin Sindelar
Very nice an very helpful
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January 2024 by Kaitlyn Prater
Trenton was fantastic and made the phone buying process a breeze!
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November 2023 by Pam Baker
Landon was an awesome rep and was very helpful!
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November 2023 by Julia Hughes
Trenton was very sweet and helpful. Thank you.
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November 2023 by Dominick Seppel
Trent was an awesome help in setting up and getting my new phone.
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October 2023 by Rich Syndram
This is the best AT&T store anywhere. Always helped and great service. We use them for all our business and personal needs. Highly recommend!
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October 2023 by Douglas Plante (Introverted Pervert)
Brown and his team really helped my dad get back onto his phone without the expectation of a review or another contract. They deserve a gold star
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October 2023 by Stephenie Lee
Bryan did an amazing job of explaining things, answering questions, and saving us money.
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September 2023 by Christa Burkholder
Trenton, Bryan and Christian are good guys, great helpers. They were such a great help. 4 1/2 hrs late.
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September 2023 by Ansel Hygema
They were super friendly and had positive vibes I went in and they set me up with what I wanted 10 out of 10 would recommend
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September 2023 by Jon Lybarger
Trenton was very professional and extremely helpful.I was well satisfied when I left the store
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September 2023 by kuntakentaa
I’ve been with AT&T for a long time. I went in to see about switching my wife’s Android to an iPhone. Condescending customer service by Logan. He greeted me in a helpful manner, but as soon as I started asking questions and explaining the switch, his replies were, ‘No, no, not correct’. Idk if he takes customer service cues from Andrew Tate videos, but Logan’s customer service was about establishing dominance over the conversation rather listening to me explain my phone situation. Don’t compare an 11 Pro to an SE, because you’ll be shutdown faster than a Democrat at a Trump rally. I meant I wanted a phone in a similar size, Logan. I wasn’t talking about the hardware in the phone. ? Let the customers talk out their problem. ?I left instead of dealing with him more. I’m not going to give my business to a store with arrogant help.I went up to the AT&T store on 15 next to Kohl’s. Patrick, the manager at that store. He was excellent. 10/10 customer service. Knowledgeable. Answered all my questions.As a final note, this is the second time I’ve been to the AT&T store on 30. Summer 2022 I went in their with questions, they had poor customer service then. I went again. Poor customer service. I will not be going there again.Save yourself time. Go to the one on 15.
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July 2023 by tracy slimak
I walked into the Warsaw Indiana store almost in tears. Long morning trying to transfer phones and set new ones up! I was defeated!! TRENTON TO THE RESCUE!!!! He was absolutely amazing and every ounce of anxiety gone when he started to work his magic and fix all that I’d done wrong!!! THIS MAN NEEDS A RAISE!!!!!! Thank you Trenton!!! You saved my entire day today!!!!Tracy
