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October 2023 by Skylar L
They don't call when your clothes are ready
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September 2023 by Candace C.
Horrible experience. I took my daughter's brand new junior bridesmaid dress in because it was wrinkled. When I picked it up it had a huge dark spot right in the middle of it that wasn't there before. I took it back and showed them. I was told they had to wait for the owner to look at it the next day. I get a call from the owner, Angie, who goes straight into blaming ME for it. For the spot that was NOT there when it was dropped off. Said she would do me a favor and fix it...I go in to pick it up again and my mom asks "what happened to it?" and Angie proceeds to blame me AGAIN and shoves the dress in my face and says "well its fixed now". I don't know how they're still in business if that's how she speaks to customers. She is a miserable person.
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July 2023 by Nan Stevens
Last week I took a beautiful 100% wool coat to Mascari to be dry cleaned. Boy, did they take me to the cleaners! Ruined my expensive winter coat! I had only worn it one season, so the mistakes on this cleaning belong to Mascari!Whatever they did to it caused the wool to go limp, and took the warmth'bulk out of the wool. The lovely emerald coat now hangs like a Hoosier dishrag. The buttons were black, now they are light gray! There are deep, vetical folds down the back of the coat, and impressed hanger marks on the hem!Mascari must have used harsh chemicals on this expensive coat.Mascari has ruined it.By the way, I paid cash for the cleaning, and the clerk refused to give me a receipt! THIEVES
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April 2023 by Charlie Robison
Mascari is the best I’ve ever been to. Always cordial, extremely fast, and my clothes are clean and crisp. The pricing is great. I live out of town but have family in Indianapolis and will wait to take my dry cleaning here if I know I’ll be coming to town. They are an excellent dry cleaner.
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January 2023 by Ben Beasley
Only cleaners I'll go to...very polite and have never gotten my clothing wrong.
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January 2023 by Chris Burke
I complained about the quality of cleaning and was lied to by a very rude woman at the counter. Go somewhere else to get decent service and cleaner clothes.
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January 2023 by Mark Parks
Great & friendly staff. Helped me out immediately with no wait. They answered all my questions. I highly recommend going here!
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January 2023 by Paul
Super friendly people, great service.
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January 2023 by Bob Carver
They take pride in their service and its show's. Highly recommend.
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January 2022 by Alan Johnson
Fast friendly serviceLocal family-owned
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January 2022 by phillip K
My daughter took her naval uniform there bad mistake ,they said they done them before ?BS ,they pressed all the creases backwards she had to re iron the whole thing Over,wth Don't take service uniform's there ? poor Quality control or management , wouldn't recommend !!!!:(
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January 2022 by Larry Lung
Had pants hemed up,did good job.
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January 2022 by Julie Jones
Great prices , good job cleaning queen comforter
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January 2022 by Jesse Myles
Terrible! After seeing my clothes, and showing I wasn't satisfied, they didn't even try to make things right and run them back thru.... instead still asked for payment and said i would still have to pay if they run back thru, smh....I never will come back! Bad Business (probably bc I'm black and they're staff is white)
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September 2021 by Paula H.
The service level at Mascari Cleaners is excellent. Angie, one of the owners, does a fantastic job in taking care of our cleaning. Wouldn't go anywhere else. Thank you, Angie!
