O'Reilly Auto Parts store #1186 in Vincennes, Indiana, located at 1900 Hart Street, is known for its helpful and friendly staff. Customers appreciate the store’s wide range of parts, tools, and accessories, along with convenient store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also offers resurfacing of brake rotors and drums, as well as automotive paint mixing, providing comprehensive solutions for vehicle needs. A standout feature is the free Loaner Tool program, which requires a refundable deposit and helps customers find the specialty tools they need for repairs. Many reviews highlight the exceptional customer service received at this location. Customers have shared experiences of staff members going above and beyond, such as helping with jump-starts and battery replacements during emergencies, and providing courteous, helpful assistance with vehicle fluids and repairs. One customer noted how the staff’s positive attitude and attentive service made them feel welcomed and valued, contrasting with less friendly experiences at other stores. Overall, the staff’s helpfulness and the store’s wide selection of parts and services make O'Reilly Auto Parts a trusted choice for vehicle owners seeking quality service and support.
The employees are friendly and seem to be very knowledgeable. They efficiently answer questions, make recommendations, and readily assist with locating proper products. I appreciate their help every time I go there.
June 2025
Super nice and helpful staff a true pleasure as any other trip to O'Reilly's thank you guys and girls
April 2025
Helpful staff and easy to find every thing you need for your car
