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January 2024 by Rich
Not an honest company, they take advantage of elderly people.
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January 2024 by shannon lehmann
This shop is absolutely amazing. They went above and beyond to assist me in getting my transmission rebuild done. I took my suburban to a shop down the road in Valparaiso and got ripped off and taken advantage of. I was very leary when dealing with John and Alex because of my past experience at the other shop. Both John and Alex were very understanding and went above and beyond to make my truck run and drive properly. I would highly recommend this shop for any and all you mechanic needs. Also let me add that they will give a great warranty and stand behind their work. Keep up the good work Alex and John!
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July 2023 by Lynne Regan
Best service ever! Employees very nice!
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July 2023 by Clayton Long
I highly recommend Valpo car care! I’ve been going here for the past few years now and John and Alex have always gone the extra mile to make sure my car is running properly. Very friendly staff and always speedy service
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May 2023 by Tuffluv Trucking
Your correct i did not mean to leave this review for you guys it was ment for the other Valpo transmission place down the street. You guys were very professional
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April 2023 by Pavle Aleksic
DO NOT BRING YOUR CAR HERE!My mom came in with engine light on. She was told she needed new catalytic converter and strongly encouraged not to get the aftermarket one. She paid $2200 for it. After that, every few weeks they would call to check if the car is still running. Then when it stopped running, she moved to Chicago and took it to another mechanic and mentioned him that she changed catalytic converter and that it cost her $2200. Guy told her aftermarket part was installed and that it's not even a good one since it already started to rust - that was only few months after. When I called to complain and emailed, never got the answer from them.In short - they might have stolen perfectly good original catalytic converter from Toyota, sold it or used it on another car, then installed aftermarket one saying it's original and charging 4 times as much.DO NOT BRING YOU CAR HERE!
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March 2023 by Bob S.
Terrible place to go, over priced, lies to customers and doesn't follow thru with their word. I brought my dodge charger in for a simple u-joint ( coupler) replacement.First they promised me 830 dollars would be the final.Second they said they were working on it all day. It came out to be 970 dollars then they don't even take car and it's a 12% fee so it came out to be 1,112 or something like that. Also the day they said they worked on it all day. I work next door to them and i realized my car was only in the shop for at least maybe 2 hours. They put 9 hrs of labor on my receipt and 750$ dollars for labor. so what's their labor fee 375$ an hour. And lastly they didn't even fix the problem.Then I call them and they say they can't do anything about it since I drove it off the lot. Terrible experience, overall lost a 300 dollars code reader that was in my car which they said "I didn't work on it" when I asked if they took it. Cost me way more than it should. Also didn't even fix s**** Terrible customer service.
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August 2022 by Ed Rhyan
John the owner and Alex the service manager are awesome. Kept in constant communication when I needed it. From Ohio to South Dakota and back best business I visited business wise. Going to the dunes was great, thanks for recommending.
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July 2022 by Mr. Tim Mathew
Very thorough service through the diagnostic/estimate phase. Pricing is fair and quality of work seems to be really good. They are busy, so don't expect a 1-day turnaround. All shops are busy and backed up these days.Initial reaction is that quality of work is a big upgrade over "walk-in" places.
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July 2022 by Felisha Stout
Dude on phone was very rude and their pricing for just to look at a AC is ridiculous compared to other places! They charge almost 100$ just to look!! Other places include that! And when I talk to the guy about it he made me feel like I was ignorant
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July 2022 by Jeff Mora
I don't know yet I just dropped my transmission off to get it rebuilt to have a shift kit put in and a the young gem was really knowledgeable
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April 2022 by Brandi Hulse
Wonderful service!! So nice, friendly, and very communicative. I had a power steering issue and the part had to be ordered from the dealer. They were open about what time frames we were looking at and cost. So glad I went here.
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October 2021 by RidgelandHomeInspection LLC
Great customer service and communication. My truck had stalled a couple times had it towed to Valparaiso car care. They diagnosed the issue communicated that with me and had my truck fixed and running in a timely manner Would highly recommend and will use again.Thank you guys !Service: General repairs & maintenance
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September 2021 by Gregory Knoblock
These guys were awesome, diagnosed the problem, didn’t give me any runaround, super polite and very professional! These guys even took my car to get my emissions test and passed immediately! Jon and Alex, thank you so much for everything! I’ll be bring my business back to you guys for sure!Service: Electrical
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June 2021 by Luke Rau
The management and staff are excellent! Fair price for great quality work.