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March 2024 by Tim Coble
Worst phone system I've ever used. Had a simple question and just wanted to talk to someone. Spent 20 minutes going through menus, system refused to transfer me
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March 2024 by Neil
Went to get packages mailed, no one at counter just postal workers going back and forth behind. Finally, hear someone yell from the back, there are people up front. Five minutes go by before helped.
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February 2024 by Joe Remer
Long story short.Zero stars!!They lost my package . I paid to have it insured and they say the cost of the package isn't the same as what I insured it for.I told them to pay me back for what it cost me.I dont care if the package was empty they lost it not me!!!!!
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January 2024 by Trevor Jenkins
Employees are useless inside, can’t get a human when you call the number.
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December 2023 by Laura Wellstead
Nice little post office - friendly, helpful, efficient people waiting on customers.
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September 2023 by Leslie Purcell
I went here the other day to get my passport and the clerk talked to me like I was stupid and incompetent. Horrible service. I should of just told her to go fly a kite and walked out but I didn't. She was VERY rude to me and I did NOT like how I was treated! Mind you this was the first time I have ever applied for a passport. I will NEVER NEVER go to this post office again. Now the two ladies behind the counter were very nice and pleasant to deal with!
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September 2023 by Haley Wirth
Only giving 5 stars because of the lovely Gabby! I had mailed in paperwork and a tall man that works there was super rude to me charged me 35$ for a document. It ended up getting returned back to me and I was aggravated… I am back in to send it in again and she charged me the correct price 9.95$ and she was very friendly. I usually can’t stand coming here but Gabby was personable and made the process easy! Thank you Gabby! ?
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August 2023 by D M
They were supposed to deliver a certified mail at my Valparaiso address. THEY DID NOT RING MY DOORBELL OR EVEN KNOCK ON MY DOOR. I was home and close to the entrance door. So they lied when they wrote in the delivery note, that I was not there to sign and receive my mail.WHEN WILL THIS POST OFFICE BE PROPERLY INVESTIGATED AND CHANGED, SO CUSTOMERS DO NOT HAVE TO WORRY ABOUT THEIR MAIL? Rosa the rude clerk still works there, despite multiple complaints. All we get are lame apologies. NO REAL CHANGE!
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July 2023 by Denis Dmitriev
Horrible service, I had an appointment for my 2 months little son for passport application, and I stuck at railroad so I was late about 5 min, and they already closed my appointment, no exemptions! Lazy people, they even didn’t try help me! If u about late don’t go they don’t care about people. So sad that we have place like that and people like them!!!
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June 2023 by Kathy M.
Good luck getting the correct mail if it's a weekend or you have a substitute mail carrier. I get mail that isn't mine on a regular basis. (I really should submit a time card to get paid for the time I've spent delivering errant mail to the correct mailboxes.) One Saturday I had mail in my box for the remaining 3 houses on my street. I guess the carrier that day just decided it was quitting time. I still get mail for people who haven't lived at this address for almost 9 years, even though there is supposedly a note on file to not deliver their mail anymore. When I have mail held for when I'm out of town, I'm pretty much guaranteed there will be mail in the box when I return. I've written notes in the past and I've called to complain but it doesn't seem to matter.
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April 2023 by And i Alli
Passport lady did not send out my daughters old passport and has ruined our summer trip with her inability to properly do her job. She was also very rude from the beginning. I highly suggest going somewhere else for passport services.
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April 2023 by Frank Papa-Georgio
No photos available for passport. Despite having an appointment, no notice it was down. The lady was nice, but just fill out the forms in person, because I got all my forms kicked back.
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March 2023 by D Mac
The lobby seems to be cleaner as of late. My hats off to the recent work by the maintenance person.
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February 2023 by Ernesto Gonzalez
I will never go back the person who you have to deal with for passports is so rude and won’t help you out at all she acts like you’re a bother and she will sit on her phone while you are trying to ask a question. No people skills just a rude person.
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January 2023 by Joseph Scida
Very friendly people behind the counter. Love the automatic postage machine - I use it as often as I can to avoid the line.
