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November 2023 by Kim Kissee
Walked in said good morning no response then what do you need ? Asked for tire rotation guy went to computer said name gave him our name tried to lighten him up so said you guys aren't to busy today like yesterday. He took my key fob asked for tire lock so I told him its in back of car .when car was done I was told next time you come in to any dealership bring in lock and fob because of covid we are not allowed to go into the vehicle. Omg then how do you get it into the bay? So just a heads up valpo is rude and make sure to have both items with you .
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October 2023 by Ron Aulenback
What happened to customer service ? This place would rather set around talking then help someone that’s passing through.I was willing to pay a fair price to get fixed and so I could
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September 2023 by Serena Lazear
They were helpful in determining the age of the tires on the used toll dolly we had just bought. They didn't have the tires but the guy was good with suggestions. Since it was Labor Day they were one of the only places open.
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September 2023 by J. Nimeth
Took my car here today to get a nail removed and the tire patched. Walked in and they were able to get it fixed within a half hour or so. Price was very reasonable, and the customer service was great!
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September 2023 by ronald keneson
Misdiagnosed a simple hole in the tire as “needing a new rim”.Bought tires for my girlfriends car here. They came with a warranty. One tire started leaking air, so I took it in to get looked at under warranty. They told me that it was a bent rim and that I would have to buy a new rim.So I went out and bought a new rim and took the car into a different shop by my house. This shop was able to find out that it was just a simple hole in tire and that the rim was fine. So now I have a whole rim I bought and don’t need because they couldn’t figure out the tire had a hole.
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August 2023 by David Davis
Front tire with nail leaking pressure to 9 lbs of air everything was done within 20 minutes I'm tired took tire patch not rubber plug in the tread. Great service $ 30 only
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July 2023 by Krystle B
I spent over $500 on 4 new tires in Feb 2021. At the tire barn in Valparaiso, IN. After buying them I had problems with them losing air, eventually the tire barn fixed it.Now, my driver side front tire is again losing air. I went to take it somewhere to get it patched & they said the tire is so dry rotted that they can't patch it ... A tire should not be dry rotted after 2 years.My father went to the same tire barn & got tires & his tires also leaked air all the time & after only having the tires a few months, he went elsewhere to get them fixed he was told they were dry rotted & that they were already 3 years old even though he just purchased them & he went back to tire barn & they would not help him. He went somewhere else and bought new tires.It is not ethical to sell old tires marketing them as new when they could possibly be dry rotted already! Shouldn't the crew be making sure tires are not dry rotted before they sell them? This is completely unacceptable. I have tried to call the corporate office just to be put on hold, I have tired to email & their form doesn't work.Tires are not cheap & I can't believe me & my father were sold faulty equipment by this store. I will never shop here again & will go out of my way to tell everyone I can to avoid it.
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July 2023 by Mychal Ferrell
went here a few times for quick repairs or new tirethey were fast and careful which is a plus when in a crunch will go agagin
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June 2023 by Allen Hammond
I appreciate the wonderful staff at the Valparaiso Tire Barn. I brought my wife's car in for tires and told the staff that my wife is VERY particular about keeping her car VERY clean. They listened and promised me it would be cared for with meticulous care.
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June 2023 by Tony Czapla
Stopped in for a flat tire fix and they were quick and reasonably priced.
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June 2023 by Jamie Giffin
Very fast service, no time wasted. Very friendly and helpful.
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May 2023 by Ronald Smith
I used the app provided by my extended warranty provider and Tire Barn was the closest Approved vendor, I booked the appointment and arrived at location and the staff was rude and said they don't deal with warranty coverage and I must pay out of pocket and deal directly with warranty provider, even thou it states in the warranty the vendor will call for authorization and payment and the customer has no deductible or out of pocket cost being I bought the Premier Premium Extended Warranty Coverage from Carvana provided by Silver Rock. It appears the staff just didn't want to deal with the process to get authorization and payment and that is what is wrong with most companies now, no one wants to do anything. Tire Barn should not be on the approved vendor list on Carvana app and Tire Barn should not be on Silver Rock app either as an approved vendor to use, I've used my warranty at Best One Tire and the service manager took care of everything.
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May 2023 by BlackJack Uniforms
Scheduled an appointment for 2 new tires. The price was comparable to other tire places. It took about 25 minutes to replace 2 tires. Quick service.
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April 2023 by Alexander Collins
Paid for new tires w the “free alignment free tire rotation package” went to get my free alignment and apparently no techs are available nice to be given a free alignment package and not be able to get an alignment smh
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January 2023 by Dan Metzger
4 new tires in 20 minutes,,,,how can you not be happy? Great job by the whole crew there.