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February 2024 by Jen Miner (orgoFtumch)
Kind of rude of management that they call people to tell them they have X amount of rewards to use on their next purchase before the end of the month. Only to not allow them to use said rewards at check out. This has happened MULTIPLE TIMES. But it's ok we can get reward-less items cheaper at Amazon... So that seems like a smarter option. No wonder office supply stores are dying off, when they are pumping customers full of lies just to get them in the store, fill up a cart, and then tell them well... no you can't use your rewards, but you can pay for everything we just rang up full price.
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November 2023 by Julie Smith
We had to do a happy return, a service that Staples offers for quicker UPS returns. Obviously one of the workers aren't too happy about it because she was nothing but rude. Pam in customer service was extremely rude when telling me how to package up my items, I've done this type of return other times, but not at your store. Pam definitely needs to be retrained on how to deal with the public or put her back in the storage area where she doesn't have to deal with customers
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October 2023 by john Devine
Still a great information source and supplier for my needs.....
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October 2023 by Jo Griesmer
They have a nice selection of merchandise and fair prices. The sales associates have always offered help at this store. And check-out is fast and easy.
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September 2023 by Ivan Allen
I went to have forms printed out for my job.....they were to busy to help with two ladies behind the desk...and 2 customers me and another.....spent 20 minutes sending from they said never got....no time to check if I was doing it wrong.....even asked a manager for help....no deal....WENT TO UPS STORE FORMS PRINTED ON FIRST TRY OUT IN 5 MINUTES...
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September 2023 by Jeanne Chowning
The guy at the check out did a price comparison check so I got the cheapest price for my printer ink. The staff are super helpful.
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August 2023 by Mitch Mullins
Caleb at the Valparaiso Store was very helpful with his product knowledge to be able to fit me into the correct chair my disabilities so that I would be comfortable
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August 2023 by Beth Landgrebe
Always what I need. Always good employees to help if I need help. Place seems clean and checking out is very easy.
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August 2023 by Bry Matt
Friendly people. The three I came into contact with all were smiling. It was a pleasant experience.
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August 2023 by Don Parker
Excellent selection, convenient location, but since Staples has discontinued all Staples MORE business accounts, purchasing will be more cumbersome for us, and we will do more purchasing elsewhere.
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May 2023 by myra pumroy
Store representatives are always available to help me find what I need. Courteous, professional and very pleasant.
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May 2023 by Jennifer Byrne
Staples print services staff are very helpful and easy to work with! My projects are always completed accurately and usually ahead of schedule.
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May 2023 by donna lubeck
the valparaiso store staff are always helpful and willing to help!
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May 2023 by Melissa N. Takacs
I was lost trying to get something designed and printed out, so I went to Staples and met Tina.She was such a wonderful, caring person that wasn't afraid to take on the job! I trusted her and left it up to her to design this candle wrap I needed and it turned out perfect. She sure knows what she's doing. I really appreciate all she did for us. Thank you!
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January 2023 by Tanner Manning
The gals in the printing shop went above and beyond to help me last minute complete a large printing project for architectural drawings. No last-minute express charge and finished hours before promised.Thank you for being a life saver.
