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“I love this place. Their customer service is always so good, they show you anything that may need serviced or replaced, so you know they aren't just ripping you off.”
“I was in town visiting for a week when my parking brake got locked up & stuck on. It was the day before Thanksgiving, and they were able to fit me in, diagnose the issue, and get me back on the road on the same day. They did all this with a smile on their face despite the curveball right before a holiday. I would give them 6 stars if I could. Thank you Brown Tire!!”
“These guys were AWESOME. Came in with tires that were living on a prayer and left with a way to safely get cross country the next day. They took such a weight off me! Super grateful for not only the service, but the customer service as well.”
“I love going to the valparaiso take 5. They are always friendly fast and informative. Went recently and Christian was wonderful. Talked to me about things I didn't know very friendly and was very patient with me because I had a few questions he answered all of them.”
“I really appreciated how thorough everyone was. My car had no oil left when I went in and now it does everything works great and I appreciated how the different oils were explained. They gave me a different number of miles to return in based on the oil and that will make a big difference. Thank you!”
“Great experience! Great guys! Got there first thing and it was delivery day for them and I got there shortly after the truck. With only 3 on staff and a truck delivery, they still got my oil change done quickly and safely! I enjoyed fresh coffee, they offered to turn the TV on, but I admitted to enjoying the peace and left the sound off. Thank you! I will definitely be back!”
“Automotive department employees at Valparaiso location are extremely polite & informed in their area of operations. You may have quite a long wait before you can get assistance but when you do it is great. Highly recommended”
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“The man at the counter was WONDERFUL great personality and wonderful customer service thank u so much
They are such a great crew thank u so much for the jobs u guys have done
I'll def be back”