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October 2023 by Caleb
Wonderful experience working Bob for my Rolex. Ashley was also very nice, and pleasant. Very Happy with Martin Binder.
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October 2023 by Clara Wineinger
I recently lost a great bit of weight and almost lost my rings several times. The original jeweler for my wedding set went out of business. I stopped by Martin Binder to see what they could do for me. The jeweler resized both my band and engagement ring plus soldered them together for me and fixed up the smaller jewels on the band. The whole process took less than 2 weeks to complete. I swear the rings look better than they did when I first got them 13 years ago.Absolutely love the service I received and want to thank Erica for her help in the entire process.
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October 2023 by Jarred
My chain got damaged in a freak barber accident and I was devastated. But Martin Binder restored my chain to a condition better than new and even did an extension for me. I did some price checking before hand and I must say, not only does this business do quality repairs but they are quite affordable. I would recommend.
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October 2023 by Linda Mickevicius
I had a pair of diamond post earring that began bothering my ears after 20 years! Martin Binder, reset my diamonds in a, lever back setting and not only are they comfortable but they are lovely! I highly recommend Martin Binder for all of your fine jewelry needs. I know I will!
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October 2023 by Kevin Natt
Very personable and knowledgeable staff. Ashley is amazing! Had some work done on a watch and was really impressed with it. Thanks so much!
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October 2023 by Larry Mlynarcik
Customer service is excellent. I had the stems on two sets of earrings fixed. They gave me an estimated date for the repair and it was fixed it quicker than expected. Love the place.
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October 2023 by Jose Rios
Not enough words can explain how professional and happy I am. I have been looking to purchase a Rolex for years. Cassidy made the experience seamless and very professional. I sent her what I was looking for, she did not promise anything. A few months later I got a text that my piece was in. Would highly recommend to anyone.
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October 2023 by Shelly Jones
Used to be a wonderful store. We bought my engagement and anniversary ring from Binders old location on lincolnway along with other miscellaneous pieces over the years. I brought both rings in to be cleaned and was treated badly. I was even told the rings were not from their store!! Funny the receipts say otherwise. I was told it would be $100 to clean them. Bought my next diamond from Jared who cleans and checks settings for free!!
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August 2023 by Jacob Baranowski
We worked with Connor to create a custom engagement ring that turned out more beautiful than we could have ever expected. Connor was both knowledgeable and patient in answering our questions from the very start, and he went above and beyond to make himself available throughout the entire process. He helped us find ways to build the ring of my fiance's dreams by providing multiple options of diamonds within our budget and gave us the opportunity to compare both visually and analytically to ensure our expectations were met. The level of trust and transparency he built with us really made the entire investment comfortable and seamless. We look forward to working with Connor again in the near future when we pick out our wedding bands.
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August 2023 by Shannon W.
Since I grew up in Valpo, I was so excited to get my engagement ring here 3 1/2 years ago. The ring presented to me at the engagement was bigger then the work order, so it had to be resized twice before I could wear it months later. This January I went in because the one of the main diamond prongs was lose and the band was tarnished and thinning. I was told it would be $1,000 to have a new setting built, we spent over $12,000 there. I walked out. By March the band split and I went in again. I explained the situation again, and they were insistent that I would have to pay the $1000. The salesman even said he would not have sold the ring to us with the quality of the gold and the lack of structure in the setting. After I started crying and my aunt saying "your going to repair this correctly for free", they came back and said they would fix the ring for me at no charge. Got the ring back, so excited to wear it and it was once again not the right size!!! I was beside myself, I couldn't believe they got it wrong.... AGAIN!!! On the appraisal it said one size and the ring was another. The kicker of it all was the salesman who helped me saw me, knew the ring wasn't sized right, and he never apologized or spoke to me when I came in, I am incredibly disappointed by this place!!! Spend your money at another jeweler!!
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July 2023 by Malena McMahon
I went in for the first time recently and talked with Kelly. She was very kind. She showed me my options and even looked to see if I could order something and how quickly it could be in. I opted for something in store and she got me out of there in a timely fashion. Will recommend this store to a friend and will be visiting again in the future!
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July 2023 by Denine Harris
Bambi has been amazing to us! Superior service. I was able to get a piece repaired as well as she helped us no pressure to pick out our wedding bands
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July 2023 by Karl Rinkenberger
One of the best buying experiences I’ve ever had. Tyler was professional, knowledgeable, polite, patient and extremely helpful. It was an absolute pleasure working with him, and I hope I get the opportunity to again in the future!
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June 2023 by Kimberly Martin
Martin Binder filled a void for us when our local family-owned shop closed. We couldn’t be more pleased with the level of service, quality of jewelry, fair pricing and trust from this store. Tyler and Bambi are our 2 go-to professionals and they each go above and beyond to always meet our needs. You can trust your fine and treasured pieces to this shop for any repair or upgrade. And, you can trust that what you buy is the real deal. Honesty and integrity are their hallmarks. 5?
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May 2023 by Wesley Walczynski
I walked in having an idea of what I wanted. Conner, was my sales associate. He found my precious time piece in only a few minutes, after asking me some questions. While I was waiting for links to be removed, I had good conversation with security and other employees. I enjoyed some coffee on the house, on top of that. I will be returning to Martin Binder for all our jewelry needs.