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October 2023 by Sumer Asdou
I saw Katie today, she helped me find the colors I was looking for for my wedding on Friday :) . She was patient and honest with me about what she can and can’t do which is a breath of fresh air! She was very detail oriented which is what I’m looking for in a nail tech. She took her time with me and I really am appreciative of that. I took a photo; the pic doesn’t do it justice, but Look how amazing my nails look!Thank you Katie, I’ll be seeing you in the future :)
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September 2023 by Maisy Myers
I have been a customer for the past 4 months and so far it has been a great experience. Shannon does a fantastic job filling in my nails, shape them, and repairs them with care when needed. She is super chill and does a fantastic job with her nail designs! I highly recommend her but please try to book a appointment a week or so ahead. They do have walk ins but they are usually busy. 10/10 recommend La Spa.Service: Nail painting
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September 2023 by samantha Edmond
Nice place, they fit me in last minute when Susie's Nail Salon turned us away because it was an hour wait... Very gentle on my nails thankfully because I've been made to bleed before at other places... mind you, it's been 15 years since I've had fake nails.... so they had to explain ask the new stuff they do now... lol
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September 2023 by Sherri Zaremba
Best nail salon that I've been to in a very long time. Stylish decor, Very Clean & open atmosphere. Everyone was very friendly. Katie did an awesome pedicure & she's super sweet. I highly recommend this nail salon!
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August 2023 by Stephanie Davila
The people are absolutely rude! Walk ins are not welcomed! I felt so disgusted by them. Never will I ever go back!
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July 2023 by Kittencatgirl
Honestly, I wish there was a way to give 0 stars. I have went to this place for almost two years and witnessed what many are stating rudeness, belittling, and yelling at customers by the Owner. I have also seen her ridicule her employees unnecessarily in front of clients. I went because I finally found a nail technician I liked there named Angel (no longer with the salon). I’ve tried the others either the no chip didn’t last more than a few days or was shoddily applied. But the salon is clean so I went back.I’ve always called and made an appointment. Many times despite the appointment she makes you sit and wait , while you see technicians sitting around with no clients (for the entire time I am there). I made an appointment last week with the Owner and called later that day to cancel and spoke to a male employee. I called today to reschedule and she says no appointments today, I ask how about tomorrow, her response… no appointments. This goes on and on as I ask next week, etc through end of month. I finally state….is there something wrong do you just not want to do my nails? She says yes I won’t do your nails. I stated well first you could have said that rather than wasting my time calling and asking for an appointment. I don’t understand why, but ok, you don’t want my money every 2 weeks anymore, ok? She proceeds to start screaming you didn’t show for your appointment. I stated I called and canceled and spoke to the gentleman that works there. I asked to reschedule at that time and he asked me to call back. She proceeds to scream at me over the phone yelling my name. I have went here almost two years and taken my daughters, I have spent so much money in there and this is how I am treated over one perceived missed appointment (which is not true and did not happen). I have never been treated like this in my life at a business. Owner is rude and abusive to customers and employees. Do yourself a favor go somewhere else.Services: Polish removal
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July 2023 by Daphne Carvajal
This place was not honest about their prices. I was told it was going to be $48 for my no chip on toes and $50 for my dip french manicure and at the very end they added on $10 for the removal of my dip previously on nails and no chip on my toes without telling me. I’ve gone to nail salons all around valpo, Chesterton multiple in Chicago and I’ve never had this done to me before. Very disappointed.
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July 2023 by Sarah Geer
Wonderful customer service, great atmosphere! Everyone there was willing to talk about their different products and services, everyone was so nice.
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May 2023 by Amy Smith-Yoder
I had both a pedicure and manicure. My pedicure was fine. My manicure was horrible. The nail technician did not trim my cuticles and the polish was applied haphazardly. The top coat of polish does not even cover the entire nail! This was my first and only visit to this nail spa.
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May 2023 by Leah B
The salon is clean and beautiful, which made me even more disappointed when the service was not worth the price at all. My nails all started peeling the very next day, and they did not care to fix them. I went to the salon twice to get them fixed, and the first time I was shooed away saying they had no time to fix my nails, and did not want to schedule an appointment with me, the next time I came I WAITED over an HOUR and TWENTY minutes, and was not acknowledged again after my initial interaction. Which, was me asking if I could get my nails fixed, and the owner telling me “you will need to wait.” Which was followed by her rolling her eyes, and waving me to the waiting area. Terrible customer service.
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April 2023 by Cassandra Witt
Called to make an appointment for a pedicure and they were able to get me in the same day. Salon is very clean and staff is very nice. Amazing pedicure!
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February 2023 by Cynthia Roberts
Went in to get a manicure. Was barely acknowledged, just told to have a seat. Sat for over an hour waiting. Watched 2 techs finish and go on their phones. The 3rd tech got a lady who came in 45 minutes after I did. Wasted time
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February 2023 by Corey Padlo
Love them! Andy is awesome for pedicures. They are always so polite, friendly and prompt when making an appointment.
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December 2022 by Izzy Johnson
I don’t usually write reviews but I have never felt more disrespected and embarrassed in my life as a customer. I made an appointment for a manicure and upon arrival the owner yelled at me in front of everyone and told me she couldn’t provide service to me although I made an appointment the day prior. This was my first and last time ever going to LA nails. I wouldn’t recommend this place to anyone I care about.Service: Acrylic nails
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December 2022 by Anne Vassal
I don’t understand a business that doesn’t have prices on their website or social media, doesn’t answer the phone, doesn’t call you back when you leave a VM. Do they want to make money? So close to my house and I would go there if anyone cared.
