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September 2023 by Korrine Robinson
Tina is absolutely amazing - she always catches all the fine details and my nails always look flawless. I love Kim’s Nails!
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August 2023 by Deanna Barber
Dirty & nasty place & appliances! I told the person that was getting ready to do my nails and he just said oh we’re so busy we don’t have time to clean. Board of health needs to inspect there. I asked for a French manicure and the man just started painting my nails didn’t do my cuticles or anything will never go back. Afraid I might even get an infection from that place… I should’ve walked out.
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August 2023 by JAYNE GARDNER
I went to Kim’s Nails for over 25 years when I lived in Valparaiso. I moved to Florida and now I can not find a nail salon with the expertise and care and professionalism and most of alll, the fun experience that I have when I am there. As far as I am concerned Kim’s Nails is the best in the United States. If you are able to go there consider yourself very fortunate as they are the best there is!!Services: Foot massages
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July 2023 by Angelica Dior
The place looks nice when you first come in & I was greeted when I entered. I was asked what service I wanted and I said pedicure. I was then told to pick my color, I heard him make my water, when 4 min passed all of sudden he has an appointment he didn't see. Lol really that's Bull... I guess I took to long to pick a color. I'm outside making this review & 15 min passed!!!! NO appointment showed yet! Smh Slight discrimination... I WILL NOT COME HERE AGAIN IF IT WAS THE LAST NAIL SHOP IN VALPARAISO!
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April 2023 by Sunny Verma
Worst place for nails. Unhygienic! Definitely unfriendly, rude and ignorant staff. They treated me very badly one time for only asking if the person could scrub my heal more since it was still rough.This place sets a perfect example for insulting and disrespecting people in general (not only customers). They should close the business if they cannot provide their services well.I was there almost a year ago, and the older man with the last chair all the way in the back started my pedicure. It was 5:30pm (they claim that they close at 7pm). He started off just fine cutting my nails and working on any ingrowns when all of a sudden I noticed that he started rushing (when I was on a short important call). He probably thought that I wouldn't notice since I was on a call. And he was just ready to paint my toes, with unfiled toe nails, rough heels and no lotion used. I asked him if he would scrub my heals since they were rough. He got angry and started shouting. He just left and went somewhere in the back room, with my feet still undone. Strangely none of the other staff came to help or offered to finish the unfinished job. The man came out again and started shouting at me asking me to go away, and at one point he pushed me away touching my shoulder. None of the other staff tried to even stop him and pretended to be busy in cleaning. It was so bizarre, I was stumped with all this really happening and felt extremely vulnerable and unsafe. I left with a very disturbed state of mind that day and it haunts me till date. I did realize that this happened since I was their last customer.I would never be around this place again.Service: Pedicure
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February 2023 by Jessica Kappas
I haven't went here in years so i decided to go in Jan 2023. I was not impressed. The no-chip gel manicure was decent but she added a nail dip without me asking. She said my nails were thin and I inquired if they still honored a week of no chipping and fixing it it at no charge. I remember them doing this years back, she had no idea what i was talking about. I only wanted a no-chip french manicure and specified this to her so I was confused why she did a dip. And then charged me for it at the end. I was very confused. Also, they do not allow tipping on cards, only cash. Very outdated way of doing business. I probably will not be back.
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December 2022 by Carolyn Neale
The nail polish chipped off and the gentleman fixed it but now it is 3 nails and he won't refund me my money. And it was less than a week. Never again will I use them. I got them done for my wedding and he put a brighter color on after I showed him what I wanted.This was after I clipped and filed them cause they where growing out this should have never happened. You just lost a customer.Service: Acrylic nails
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November 2022 by Karry Leukert
I literally have been waiting for over an hour and they didn’t acknowledge my existence. I understand if people have appointments but it’s the lack of appreciation for the business you do have. Take down the walk in’s welcome sign if you can’t accommodate. Also communicate. They actually took me to a chair then said oh never mind when another person came back. What a waste of my time.
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November 2022 by Madilynn B.
We went in here for acrylic nails for my grand daughter. We got the acrylics, ect. My granddaughter accidentally broke a nail and felt bad so I took her back here. They were extremely rude about it and had said that it shouldn't have been that long. If they were too long, and they knew they would break, they shouldn't have done them in the first place. Very upsetting, they have lost a customer.
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August 2022 by Gina M.
Waited 40 minutes with no recognition. Watched all other patriots leave and the employees disappeared.
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July 2022 by Kristin Lange
Kim's nails do such an amazing job!!Properly prepared for my business trip!
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July 2022 by Lily H.
I went to get a fill and they made my nails way too thin I broke 4 nails doing actually nothing.
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July 2022 by Shelley Koltnow
I've been going there for years. Reliable and they will make appointments, which I truly appreciate!!Services: Pedicures
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May 2022 by Brandy Manville
Awesome pedis. Best around for sure. You get a discount if you pay in cash.
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April 2022 by Mackenzie Elizabeth
I went to get a pedicure and they had a sign up that said they could not take credit cards. I left and went to get cash and came back since they didn’t have an ATM. I signed in and sat and waited 20 minutes. They never acknowledged me or checked the sign in sheet. I ended up just leaving and going to Chic Nails and Spa down the street.
