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September 2024 by TOOCH YaDIG
It is actually crazy that no amount of communication exists between this place and their customers. Especially when it comes to a recall over dangers with my car, they must find it to “not be a big deal”. Zero amount of contact between them and me, and when they finally contact me after WEEKS of going without a car (not to mention hearing nothing about a temporary rental), they finally call and say they haven’t even started working on my car and can’t get the parts to get THEIR job done. This place truly makes you think that days of good business are over, and I strongly encourage to take your time and patience elsewhere. They are an absolute joke.
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September 2024 by Sydney Carr
Had 3 recalls on my Mazda so I took it to get repaired. They had my car for multiple weeks and barely contacted me throughout the process. I then get a call 2.5 weeks later after I had initially dropped my car off saying that my car can be picked up but they still are waiting for parts to be shipped and the recalls are not fixed. I find this extremely unprofessional, and ultimately would have understood if they would have graciously contacted me and updated me while this was happening. The team is so unprofessional and clearly not knowledgeable. Mazda issuing a DO NOT DRIVE alert for their cars and then having this inability to fix their own recalls is so disappointing and frustrating. Will be telling everyone I know to stay away from this shady and dishonorable dealership.
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August 2024 by Linda Farris
August 2024 - I am very happy with the 2021 Certified Pre-Owned CX-30 I bought at Kennedy Mazda! My salesman, Joachim, was very personable and knew a lot about the features of the car including the MyMazda App and Apple CarPlay. Everyone I talked to at the dealership including Kenneth, John and Andrew made me feel right at home. There’s a reason my husband and I have owned six Kennedy Mazdas!
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August 2024 by Kathie Jo
I purchased a Hyundai Elantra from Kennedy Mazda on June 20. I love the car and my experience with the staff was first rate. Hayden Huber greeted me as soon as I arrived and was friendly, courteous and very professional. I purchased my trade in from them 11 years ago and always had my car serviced there. They took good care of the car and I want to continue doing business with them. I really appreciate and trust this dealer!
Kathie Anderson
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August 2024 by Thomas Vicari
Hayden was a pleasure to work with. Very helpful and friendly. Great experience.
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August 2024 by Stefanie Geyer
Hayden at Kennedy Mazda was awesome! This was the best car buying experience I've had. Everyone at Kennedy Mazda was kind, welcoming, and knowledgeable. I recommend Hayden to anyone looking to purchase a new or used vehicle in Valparaiso.
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August 2024 by Joshua Holmes
After having a bad experience with another mazda dealership, I was on my last because I needed a car to keep my job I've been at for almost 3 years. Hayden really came through for me with direct answers and a peace of mind knowing what I was and wasn't able to do. Especially after dealing with the last dealership where everything was misdirection and false promises that cost me energy, time and almost my job itself. Just seeing how fast every thing worked out was unreal when Hayden gave me a call me and heard my specific situation. They did in one day what another place couldn't in 3 MONTHS. I don't usually leave reviews but this one deserves it.
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August 2024 by Taylor Kazlauskas
seriously the best mazda dealership there is, hands down. damien, mike, and john working in service helped me get a warranty claim addressed that had been going on for nearly 7 months. my gear shifter began peeling at 7k miles and the mazda dealership i purchased my 2023 cx-50 from in orland park, il refused to help me and even mazda cec was of no help to me either. i truly wish i purchased my cx-50 here instead of orland park because if it wasn’t for kennedy mazda i probably would’ve sold my cx-50 and never purchase a mazda again because of how i was treated over multiple known issues with this car. however i do love my 50 and because of kennedy mazda and their true dedication to helping their customers, kindly and honestly, i will continue loving my cx-50 and will only bring my car here to be serviced, and if i choose to purchase a new mazda in the future it will only be from here. there is no other mazda dealership like kennedy mazda, thank you guys again
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August 2024 by Leigh Romanov
Kennedy Mazda is a no hassle easy place to buy a car. There is no pressure, they don't push to have you meet the manager when you go to test drive cars; they are simply helpful & friendly. John Moore was great, making our experience so enjoyable from test drives, to helping me narrow down the right car for me, to getting me lined up for paperwork, and then showing me how to work everything on my new car. I typically hate looking for vehicles but this was a breath of fresh air. 10 out of 10 recommend!!
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July 2024 by minion minion
It became very easy to select the vehicle that I want, the staff is very friendly, I got everything what I want and the process done very seamlessly. Thanks to Hayden Huber for completing all the paper work very quickly and helped me a lot. Thank you very much.
I have received all the services from them and would recommend every one to go there.
Hareesh Chitipothu.
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July 2024 by Craig Stone
The wife got her new CX 50. Friendly staff and great vehicles
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June 2024 by Tenelle Voight
Rebecca Hunt was amazing. She sold me my brand new CX5, and she went above and beyond to ensure not only that I was able to make the purchase, but that everything I needed was taken care of. Awesome service, girl! She was super professional, and I recommend her personally, and Kennedy Mazda in general to everyone, including my friends and family.
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June 2024 by christopher wick
Huge shoutout to Rebecca Hunt at Kennedy Mazda! She made the entire car buying experience fun for my wife and I, and was very patient, yet helpful with everything we needed! Highly recommend working with her to buy your next car! Also, Andy the GM is truly a wizard with numbers, he has hooked my family up well 6 times now, and is always lookin out for us however he can!!!
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May 2024 by Jordan DeYoung
I’ve been wanting to buy a new Camry for the last few months now but just hadn’t found anything. When I finally came across one they had on Saturday, I went in that same day to test drive it. John Zale was extremely helpful in getting it ready & going over all of the numbers for me. Came back today to sign the paperwork & couldn’t be happier! I will recommend him & his team to friends & family
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May 2024 by Branden Pulleyblank
John Zale was great!