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March 2024 by Manatee 101
Tammy Joyce is wonderful! Super quick, friendly, and helpful. Thank you!
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March 2024 by alexander degman
My experience was pleasant. It was really convenient just uploading my documents so there was minimal office time.
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January 2024 by David Riley
Tammy was exceptional and offered great advice concerning 2024 taxes. Kind and knowledgeable. Thank you Tammy! Highly recommend her to anyone seeking professionalism, caring, and a true willingness to help. Real hero for H&R Block.
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June 2023 by ThePowells
I have used H&R Block for many years and always felt it was worth the cost. This year however I cannot seem to get in touch with anyone while my 2022 federal taxes remain in limbo.This is a last ditch attempt to get in contact with ANYONE to please fix whatever issue. My tax pro will not respond, the office doesn't call when I have an appointment. No returned emails or in app messages. Please just finish the service I have already paid for.Can I also add I have already spoken with the specialists at the 1800 number.
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June 2023 by Shelly Ulman
DO NOT USE THEM!! They didn't file the taxes in April on time and didn't tell me. I called a week later and found out. They said my files were locked in an office that was closed and they couldn't get to them. This went on for 3-4 weeks. Then I found out they were in another office that was open, but nobody was working on it. After they filed them (late) I got a penalty letter from the state. I took that in for them to file because they were supposed to pay the penalty. They said they would do it the same day and call me. Never happened. Two weeks later I tried to follow up, and nobody answers the phone again. How a national chain can get away with such horrendous service, I'll never understand. And I know I'm not the only one that went through this. I listened to many others in the office with the same problems. STAY AWAY!!
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April 2023 by Michele Jurov
I have never been so confused before in my 13 years of filing taxes DO NO GET THE SPRUCE CARD. They claim they gave my my state taxes but they didn't. Haven't even touched the card yet I'm missing over $400. I regret going here. Please don't waste your time nothing but liars and crooks
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April 2023 by Melissa Smith
Debbie Odle always has done a fantastic job for us at the Valparaiso location. Highly recommend her. She knows her stuff?
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April 2023 by Ethan Ehrhardt
Cookies were amazing! My friends and I had a blast! Would definitely recommend to a friend!
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March 2023 by E_Mann 43
Cookies were amazing! My friends and I had a blast! Would definitely recommend to a friend!
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February 2023 by Kristine Miller
Debbie Odle and the receptionist are top notch. The whole process was fast, efficient and pleasant. I will definitely be a repeat customer.
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August 2022 by Ramona Davis
The customer service is very poor first we got there and the lady didn't even acknowledge us for about ten minutes then said there was about a 30 min wait it's 4 pm closing time and we still haven't been seen will never come back to this location again
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August 2022 by Marcus Boyd
She was very kind and provided me with all the information and made me feel more comfortable in anyone else
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May 2022 by Mike Prusak
Mary was very polite and professional....saved me from my mess up lol
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April 2022 by JMP -Artist
Aspen is way behind appointments. I have been sitting here for 45 minutes. Lucy kept saying she’s wrapping up and she’s almost done but she still isn’t. I am very frustrated with my experience. If u set an appointment at 12:30 don’t have me waiting till 1:15 and I’m still waiting. The front desk is calling people that have appointments with aspen in front of me and rescheduling
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April 2022 by Christine Mefford
Amanda was awesome. I was in a real bund and she made a point to take the time to get my taxes done for me in a timely manner. She was amazing and I am so grateful.
