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September 2023 by Damian Twardus
I had a meeting with Grace Smith in Valparaiso IN to set up a business checking account. Upon entry she said she will be able to help. End result no account opened. I wasted my time again with this bank.
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August 2023 by Sandra Dickson
Very helpful.
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July 2023 by John W (Travelin.Johnny)
Always a pleasant experience. They're generous with the check registers. They're friendly. Plenty of parking. Good location.
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May 2023 by Dylan Schlundt
Everyone here has been super friendly and helpful! The Chase by Walmart refused to print out my transaction history, and the teller here printed out the history from each card and put them in separate envelopes to make it easy to go through for my taxes. Thank you!
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February 2023 by Basement HQ
Location is very convenient, but 4 out of 10 times the ATM drive-thru isn't working properly. Most associates are pleasant and helpful, except for one that appears to be short and judgemental.
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January 2023 by Danielle Orozco-Nunnelly
I just went to deposit some cash from closing another bank account, and the teller (Shari, according to the receipt) was very unfriendly for no apparent reason. I went through the drive-through window because I had two young children in the back seat. The teller did not greet us, then rolled her eyes and visibly threw the cash down on the table when she received it, and said "what do you want me to do with this?" (in a sarcastic voice). She also said something to another teller and was laughing as she walked away to count the money. I would think someone who works at a bank would be used to cash deposits and being friendly to the customers.
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October 2022 by Garrett K.
ATMs haven't worked for four weeks now. With limited drive up and lobby hours you need working ATMs.
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September 2022 by Michelle Fox
The ATMs are almost never working at this location. Very frustrating.
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June 2022 by Clarence Schroeder Estate
These ladies went out of their way to ensure all of the puzzle pieces fell in together to make teaching our goals a certainty. All of these ladies worked together showing real team players, with an above reproach customer service skill set!!!!!! I wish ALL Chase banks were as delightful as this one.Thank you!!!!!
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June 2022 by Rosie Leon
I give this bank one star because I had to leave this.... If you are considering banking with Chase, please reconsider!! They will close your account and not give you a reason and hold your money hostage for weeks! You will receive your money by paper check but Weeks later, after you're sitting in the dark almost homeless and starving. They simply don't care!
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February 2022 by Emma Clifton
By far the most inconsistent ATM I have ever been to. I go to the ATM at this location almost every day as I am a server and need to deposit my cash tips to pay bills. More than half the time it gives me an error message or worse, I’ll get halfway through depositing and it will not accept the cash only for me to try it again with a 50/50 chance it will work. Meanwhile there will be a long line of cars behind me because this ATM is also atrociously slow. Definitely needs to be fixed.
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July 2021 by A. Fack
I had a small issue with my savings account, and Terry helped me fix it right away. I appreciate the excellent customer service and hassle-free help!
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June 2021 by Buffy Christian
Great bank
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May 2021 by bri dupre
Took super long for me to get quarters for absolute no reason, the bank teller was being extra for no reason asking me my address. And on top of that I got to charge $2.50 for using my card when I always use my card to buy quarters and I'm never charged that. Definitely a petty bank teller today. From now on only using cash to buy my quarters since apparently it's such a problem to use any other type of payment.
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March 2021 by alexander degman
It's a bank, they do banking things. They don't take too much of my money.
