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August 2023 by Kylie O.
If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family take their vehicles here either.Sit down and grab some popcorn because we're about to spill some tea.Today is 8/23/2023.A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle.The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps.The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started.Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next".Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop.Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop.A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint.(1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)
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August 2023 by Cindy H.
The only car repair place I have ever trusted. We take our kia, dodge truck and our dodge. Great folks who know what they're doing.
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July 2023 by janet pullen
absolutely don't recommend. went for emissions after 6 mths went to a differentshop and extenders which are illegal were removed and car waS repaired and passed emissions.
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May 2023 by Kevin Naillieux
I was very impressed by the polite, courteous greeting, the generally professional atmosphere, and the quality of the work. I like that it's a local small business.
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April 2023 by Dale Harvoth
Price was not what they quoted me on the phone If you want to use a debit or credit card add 4% which was not explained on the phone. Got a quote for rear shocks ($500)which are 3 bolts eachService: General repairs & maintenance
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April 2023 by Lyman DeLiguori, Sr., MCP
Be clear on this: THEY KNOW WHAT THEY ARE DOING. Do not hesitate to use them. Friendly, professional, knowledgeable....you're in good hands there.
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January 2023 by Rick lang
This place is okay if your auto just has minor issues , a day or less turnaround fix ….If it’s a major issue he’ll throw your car out back like he did mine for 4 weeks before I had it towed to a different shop …I’ve known Jason for a long time and this was just plain wrong leaving it sit so long , such a bad business practice on his part for such a long time customer …( major brake issues )I feel Jason doesn’t want to tie up his two bay shop with major repairs or a car repair that may require detail …( takes money out of his pocket tying up a bay for a a couple days )So he throws his major repairs on the back burner until he slows down , then he will get it in for repairs eventually ….he wants fast turn around fixes …he hasn’t enough garage space and or mechanics for the amount of work he wants to take on ..A good shop for an oil change ( cheap and quick )
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January 2023 by Donna Moore
Excellent ? place to have anything from an oil change to any major issues with your vehicle ? Been going there for years and have always been treated with high quality service from the owner and service techs .
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January 2023 by Connor Keaveney
This is a great place!! Great service and great prices!! Would highly recommend!
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November 2022 by Shanien Jordan
Friendly and honest great pricesService: Oil change
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September 2022 by Sarah Burk
Jason always does great work at a fair price. A rare find these days! We won't take our vehicles anywhere else.Services: Vehicle Inspection
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August 2022 by David Allred
Still the best place to go for any preventive maintenance or repair! I waited in his waiting room while my service was quickly completed and saw him demonstrate his quality. He knew each customer, talked to them, treated them professionally, and offered discounted services to almost every customer. His customers and came first and his work was just as professional as his service! I have gone here for nearly 10 years and always will! Dont miss your savings at C & C auto! Lowest cost, best service, best experience!
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August 2022 by Barbara Crane
A great place to have your car serviced. Very knowledgeable and trustworthy employees. Won't sell you something you don't need.
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August 2022 by Faroutinspace0
I just took my car in Monday morning to check out why my coolant keeps getting low. I called ahead of time to make sure they work on bmw and they said yes. When I came in they took many costumers before me making me wait 3 hours for a simple inspection. I specifically told them I had coolant on me for my vehicle if they needed it. Without asking or telling me ahead on time they decided to put water directly into my radiator. 3 days later my cars check engine light is illuminating my water pump is failing and my car is barely drivable. No lights were on before and due to my car being a bmw it only takes full synthetic European coolant antifreeze mix this place killed my car! And there not even answering calls.Service: Vehicle Inspection
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August 2022 by Dave Stout (Cosmo)
Very reasonable they get your vehicle done as soon as possible but they are a very busy auto mechanic shop because they have a very good reputation I would highly recommend taking your vehicle there if you have any issues
