-
February 2024 by Natalie Helen
These guys are great! I love my bike. She's extremely old, probably from the 70s, but she's my old bike and I love her. Given her age, I was upset when her original tires finally blew. I thought for sure this was it -- that it would be a weird, specialized problem that I inevitably wouldn't be able to afford, or just wouldn't be worth it, and I would have to say goodbye to my old friend. But!! That wasn't the case at all! The shop was knowledgeable and had an immediate fix for my "vintage" bike. They replaced both tires and she was ready for pickup the next day. I am so grateful to them and highly recommend them ❤️
-
November 2023 by Elissa Valdez
Very Disappointed. I was a returning customer, I traded my previous purchase 3 wheel bike that I paid over $1,200. I traded it in for a Nautilus exercise bike priced at $899.95 They had told me they would match pricing if I found it cheaper, so the Nautilus web site was offering for $799.99. They agreed they would match that price but in the box only, they would not put it together. As a returning customer I felt very unappreciated. We were also looking at e bikes for my husbands but decided to not buy from here after this experience. Bucks also said they will not work on any repairs unless purchased from them. Chesterton Bike shop does not have that policy. So we purchased his E bike on Saturday.
-
November 2023 by Franklyn Voorhies
The kids bike I took in had an odd part size, I had to order it and send it in to them. They were very nice and patient with my slow delivery. Good price on repair, I would do business here again.
-
September 2023 by Derrick Kratt
Amazing service. In the area from out of town and was the first place open on a Monday. So glad they were. They knew what I needed. Helped me right away. In and out 15 minutes. Thank you guys!
-
August 2023 by Rick Erwin
BAD Bike shop. Horrible Customer Service. I rode my bike to Bucks Bike Shop in Valaparaiso on a Friday afternoon for a minor bike repair. They said they couldn't fix it until Monday, but could fix it, while I waited if I arrived on Monday at 9:00am. I arrived Monday morning, 9:00an and was the first customer. I was waited on by the owner, who said I had to leave it for a day. This was NOT what I was told on Friday. Then, another employee chimed in, out of nowhere, got in my face and said, "I TOLD YOU THAT WHEN I TALKED TO YOU ON THE PHONE FRIDAY! He Lied!! I Never called or talked to anybody on the phone. Then the man who waited on me the prior Friday said... "I told you it would take two days." ALL LIES! This is a Horrible Bike Shop Business! As for the owner? He tore up my ticket in front of me to accentuate his rudeness and total disrespect for his customer. This is a bad business.
-
July 2023 by Dennis G.
We bought two new E-bikes at Buck's. We found them to be very knowledgeable and helpful in helping us select the best bicycles for our needs. Their prices are also very competitive. We highly recommend Buck's Bicycle Shop. (Don't let Bryce's youthfulness concern you; he knows his stuff.)
-
July 2023 by Dre Dan
I’ve shopped here for various accessories and some services since I already had a bike. I just recently bought a new front fork for my bike and brought it in to get it installed after realizing I’d have to buy some tools to do it myself. The price they charged was cheaper than the tools would have cost me, but what set me over the edge was how I got the bike back.I had just finished an hour of trail riding at creekside which was a bit damp, and the bike was covered in mud. I honestly felt bad dropping my bike off like that but I didn’t have time to wash it. Not only did they do an excellent job with the front shock install, but they installed it the same day AND they washed my bike. The knobby “mud racing” tires looked brand new. That’s a level of service I simply did not expect, and I will continue shopping here for all of my cycling needs.
-
July 2023 by Polly Dalton
My Husband just bought me a EBike. Brice who waited on us was fantastic he knew everything about the bike. Buck and Brice actual delivered the bike to me home.I can’t wait to go back an purchase some accessories
-
June 2023 by Chelsea Kingston
The Staff at Buck’s went above and beyond. Highly recommended for Trek bikes, and service, in Northwest IN.
-
April 2023 by Tyler Brown
Last week I made my first (two) visits to Bucks bicycle shop. The first time my mother and I were going to get information about, and parts for, a bike we are restoring. The employees were exceptionally helpful and obviously quite passionate and knowledgeable about their profession. We left with a bag full of parts and went home to try to put it all together.We ended up getting a lot of it done but were left with some more questions and needed some additional help. The second visit they were incredibly busy and the place was packed. All the employees remained engaged and were helping all the guests in a prompt manner. I expected to get a bit of information and to go home and attempt my work on the bike, but the employees actually did the last bit of work for me and didn't ask for a dime. I ended up buying a few more accessories from the shop and left very happy with my purchases and experience at Buck's.I'd highly recommend this shop to anyone.
-
April 2023 by Brandon Swann (Bkswann)
Went to Buck's Bicycle Shop because sometime in my first two rides on the new bike I lost a back brake pad. So I walk myself in, and Jeffrey/Geoffrey (???) meets me at the counter. Perfect - this was the dude who rang me out yesterday (and I didn't have a ticket or anything). He checks it out and says he hoped they have something that fits. I peruse. He brings it out and - woohoo - they had something. I asked if I owed him anything and he said nope. But, wait, there's more! On my way out, he meets me at the door and asks is my seat height alright? Mindreader! A few times today, I came bouncing off the bike in a panic because I could barely get my tippy toes down when stopping. I kinda brush it off, saying I could take care of it at home. He gives me a knowing smile, asking if I have metric wrenches...ummm...so, anyways, he comes back and helps me fit the bike properly. Also, he adjusted the location of the brake levers to be more natural. 10/10, wonderful experience. Thanks!!
-
January 2023 by Craig
Buck's has always been a great local choice for bicycles, parts, tools and accessories. No, they don't have everything, but they always seem to be able to come through in a pinch! Very willing staff and competitive prices. Give them a shot! Buy local whenever you can.
-
September 2022 by Katie W.
Went here to get a new tube in my tire. They were very helpful and had amazing customer service! You can tell they know what they are doing!
-
August 2022 by Frank Lehman
Beyond friendly and helpful. Purchased two new bicycles and the service was all of 5 stars. Thanks for being patient with us. It’s been many years since we sat on a bicycle.
-
August 2022 by Roy Cole
Horrible tune up. Chain skips gears. They installed new tires and rear wheel was not centered when I got it so brake rubbing bad. I will never go back.
