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October 2023 by Valpo Guitar Viking
These are really nice people and very easy to work with if you're looking for a convenient storage place on US 30 I highly recommend Alpha storage.
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August 2023 by Jim Rogers
Rented storage unit aug 18 was told today via email they would be paving on the 28th.Today is the 23rd haven’t even moved in yetWas told access might not be possible.So went back for refund the lady in office refused to give me a receipt for credit for the refund. So wrote on return slip wanted refund and hadn’t moved anything in. She said rudely I don’t need that on there and scratched it off after she refuses to give something showing a refund. Just rude I wasted almost 3 hours of time and 2 gallons of gas. No apology again lady very rude. This business gives there customers 5 days of notice during the busiest time of year. Customary should be at least 1 full week. Not even 3 full business days. If I hadn’t of noticed the email who knows. By the way I’m disabled and a veteran. If they treat me this way?Have read the owner’s response to other reviews seems very defensive they can do nothing wrong is the attitude I got from the lady it was just oh well.Addition to my post making your facility better is a good thing. Piss poor planning is not. And emergency water main gas or electric is justified for short notice fine.Proper scheduling and not being on a contractors time can be managed if done far enough in advance. Your employee or co owner was still rude and your planning is sub par. Excuses are what they are excuses.Also by your own reply you planned on doing the work in September I came in 5 days ago rented a unit for 1 month an stated it was a house that was sold and I would be moving stuff in and out for the 3 weeks no mention then of the work that was going to happen. That means the lady didn’t know because it wasn’t communicated by you. Or you didn’t want to lose a sale and rented it too me knowing you had worked plan. That means either way piss poor management. As they would say your op is a cluster .Have a good day
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August 2023 by bonnie girton
easy in and out for rv
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April 2023 by William Akins (Uncle Willy)
I totally recommend to anyone in the area! The space is always kept exceptionally clean!!
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November 2022 by Elie E.
They are scammers, they have lifted the monthly rate 20$ in one year! Not worth it at all. Lady is rude and the hours are annoying. There are such better storage places in town go to any of them just not here!
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October 2022 by Virginia Christine Davis
Great location and hours! Friendly staff and online payment.
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September 2021 by John Gilmore
Joe and his staff are liars and thieves. I have been a customer for 5 years and always paid on time, I came today to retrieve my things as they raised their prices. The lock I bought from Joe was rusted through and they refused to cut it, they demanded more money and that I pay for all of September. Joe was supposedly out of town but he was on the phone when we demanded to speak with him. He told me it was my responsibility while holding my things hostage. Then he said if I gave him 10 he would do it. This is a complete con job they run there and Joe is a thief he has been reported to the portage country police.
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August 2021 by Mike Delliquadri
Friendly and helpful to a first-time user of storage.
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June 2021 by Larry Partain
Clean lockers and good rates. Very nice people
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November 2019 by Jennifer Elli
I don’t recommend this facility Unless you only use the back half of the storage you purchase. Because if there is any problem, they “need” the front half open to fix any problems. I mean really, you are only paying for a room and a door. And when the door was broken- not my fault- the lady at the desk expected me to have the 1st 2-3 feet open. What?! I thought I paid for the whole space. But apparently not.
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August 2019 by Douglas Hathaway
I called to get a unit and they took me through the entire process of getting a unit and then told me it closed at nine. They also said that no one needs their things at night anyways. I acquiesced because I needed a unit and they called me back an hour later saying “the owner doesn't think this is the right storage facility for you.†Stay away.
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July 2019 by Douglas H.
Also called Alpha Storage. This review is for "Alpha." Called and they went through the process of getting me a unit before they let me know they have certain access hours and that no one would ever need their unit at night. I acquiesced and then they called back an hour later saying "The owner doesn't think this is the storage unit for me and cancelled on me. Avoid if you can.
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May 2019 by Shawn Robertson
Had a great experience using BSK for our storage needs. Highly reccomend. Secure, reasonable rates, and very Friendly staff. If you need a storage unit close to everything, give them a call...
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February 2019 by Robert Hayward
Very accommodating.
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October 2018 by Alpha Storage - Valparaiso, IN
Best storage in Porter and surrounding counties. Friendly, safe, climate control, reasonable rates.
