-
July 2024 by Mike Arwood
Looking for games and neet stuff
-
July 2024 by James Funk
Pleasant store and a good shopping experience.
-
July 2024 by Gwen Poncher
I had a great experience at Valpo Geek Squad. I had been having a big problem with my subscription to the New York Times for at least 2 weeks. I read it through PressReader. I kept getting a notice my bill was being denied by my credit card. With Nic’s help we finally got them to come up with some old card they had in their files. I came in with no appointment or membership and was promptly taken care of and problem solved.
-
June 2024 by Dr. Andrew S Berns
I’m not sure if I’ve ever been to this store and ever felt like an employee actually wanted to wait on us. I will gladly drive to Merrillville instead.
-
June 2024 by Heather Beach
Geek squad took us without an appointment and helped us quickly resolve a Chromebook issue.
-
June 2024 by Emily Qualkinbush
Really helpful staff! Go above and beyond
-
June 2024 by Branda Lee Goldman
I went to the geek squad. I was helped by Aleks and Nic. Both were friendly and explained everything in detail. They were able to resolve my issues very promptly.
-
June 2024 by Eric Anton (Antman)
Bought a new television, and Joe was incredible with his assistant on this purchase
-
May 2024 by Heather Raschke
Geek squad workers are very professional, friendly, and super helpful.
-
May 2024 by Rhonda Annen
Terrible customer service
-
May 2024 by Brittany Parker
Worst customer service I’ve ever experienced. 4 days past the 15 day return period, apparently they only make exceptions if you pay $50 for the membership. No exceptions for other paying customers. Not only is this policy ridiculous, but the manager was HAPPY to laugh in my face and to the other employees to let me know she wasn’t willing to help me at all. I have made a few pretty big purchases through this company. This is how they treat paying customers? The young man at the registered even warned me the “manager is probably going to be mean to you” before getting the manager. Called the customer service number, the guy on the phone refused to let me speak to a supervisor.
-
April 2024 by Martha Sweet
I was very pleased with the help I received from Kiara. I asked for the store manager after my purchase in order to compliment her professionalism, kindness, and product knowledge. Turns out, it was her. I’m quite impressed with her patience and focus. Give this woman a raise.
-
April 2024 by Fernando Flores
Very helpful staff and appreciate the time there.
-
April 2024 by Terri Lazzaro
I expected more from Bestbuy. I expected items shown online, would be in stock. I expected the employee to be honest. Employee told me HP doesn't come with disk drives in their computer anymore. Another outside seller tried to push the portable open box disk drive on me. The blue shirt told me that the computer I chose was in stock and would be shipped. After the arrival date, it shows up in my notifications that my item is on back order. When I drive over 45 minutes to buy an item and this occurs, you lost a customer. I found exactly what I needed online. Exactly what this store could not provide!
-
April 2024 by Jen Leigh
They had exactly what we needed.
