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July 2024 by Kateeva Williams
Nice people
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July 2024 by Renee labuda
Do yourself a favor and do not rent from this place.
This is the worst storage space I have ever seen! It’s dirty and needs repairs. More importantly, when I got there with a full truck my storage unit wasn’t ready. Colleen stated the original assigned unit door was broke. She was able to find another unit, same size, but it’s costs more. AND I HAVE TO PAY A TRANSFER FEE FOR THEIR ERROR. Colleen, dear, you have poor customer service skills. Please get better at your job! The main customer service people kept apologizing for the property manager at this location.
Still waiting for call back from district manager. Pure craziness.
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April 2024 by Will William
Wonderful experience from both Melissa and Colleen. Very knowledgeable. Helped me find the right unit for my needs. Would highly recommend them.
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June 2023 by Sylvia Brock
I stopped by to get a quote for a storage unit. The young ladies in office were so polite. Michelle was very knowledgeable. I will definitely be recommending Demotte storage unit.
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June 2023 by Ivonne Munoz
Customer service was very professional. I was happy with the entire experience.
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May 2023 by Justin Siemion
Been with them a long time. They're always willing to work with you and get things done correctly !!" Just."
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April 2023 by Yvette Corona
Staff is awesome. Michelle and Brian are always very helpful with anything that I need. They always go above and beyond. For example, they helped carry out boxes that I purchased from the office. I must say the reason for only four out of five stars is because SROA is horrible with their rate increases. This is ridiculous. There’s so many other facilities nearby that are way cheaper. Michelle and Brian are the only reason I was staying there. Those two are such a great team and they’re so helpful with my Storage needs. I would hate to say, but I had made arrangements to pack my belongings and take them elsewhere to a relatives house. I really wish the online prices weren’t so much cheaper, knowing that the new tenants can get a price that is almost half of the price of what I pay just doesn’t sit right with me, but I am very happy to know there are still good and kind people that love their job and care for the tenants. Thanks Brian and Michelle.
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March 2023 by Julio Arroyo-Salgado
(Translated by Google) Good service employee(Original)Buen servicio empleada
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November 2021 by Darleen Zimmerle
I love this company! Amanda and Jordin have both been so kinda and professional, going that extra mile to make sure my cares and concerns pertaining to my unit were taken care of. I will HIGHLY RECOMMEND this company to my family and friends and others in need of a storage space.
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November 2021 by Kay Wilson
We drove all the way to DeMotte for an otherwise bad experience. Amanda spoke to us and explained our charges and gave more information when asked. She was knowledgeable and helpful.
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May 2018 by A.J. Hayes
Quick and easy
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November 2017 by Steve Manchen
Decent place for storage. However if your ever behind payments, they are very pushy and threaten to auction your belongings if not paid in full when late. I understand your on a contract, but i had paid most of it and a small remainder was left when i was threatened. I paid in full and took my stuff out of there immediately due to fact that i didnt feel comfortable having my belongings there after that. Seems as if they WANT you to be in default so they can make a quick buck off selling your stuff, using a contract you signed against you. Theres a nice woman who works there that was helpful, however i wouldnt recommend this place with my own personal experience with them.
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June 2017 by Peggy Kilburn
Nice location, good access and fast service when we needed a second locker on short notice! Thanks Jennifer!
