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September 2023 by Mary Walter
I had several problems when I went into the bank today. I had the most helpful employee ever. She worked so hard to figure out the problems I was having, and tracked down missing money and seriously went above and beyond to help me. I have never in my life written a review but felt like I had to give her a shout out for being so awesome and patient! Thank you for having the best service! And thank you for all your help!
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July 2023 by Mickey Lamb
I use to think this was a good place until I discovered, Janice. She had a problem when asked a few simple questions. Sure glad I don't bank there or owe them any money.
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December 2022 by Nicole Pruiett
After paying off a vehicle loan, I discovered that Vigo County FCU had lost my file, which included my title. Kit was very nonchalant about the situation, acting as if it was no big deal. The staff was growing impatient, as it was 5 o'clock and they were waiting to go home. It was quite embarrassing, as the buyer of my vehicle was also there and we had just made the transaction. Now he's being told that he will NOT receive the title until I go to the BMV and file for a lost title, which could take weeks to receive. This is totally uncalled for. My father mentioned that they also lost his title. The staff is highly unprofessional, as I witnessed another loan officer treating a couple poorly after walking in 3 minutes before closing time. She hatefully asked another employee to lock the doors. I would advise everyone to do their banking elsewhere!! This place is a joke!!
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October 2022 by Michelle Hasenour
I've had my account with this credit union for 30 years, never a problem. They have been good to me and my family.
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July 2022 by Kayla King
I've used this bank for getting close to 10 years. I've never had a fee for anything. Literally anything. They've been wonderful, Shelby Specifically. She is always kind and willing to help with everything. My one and only complaint, Not being open on Saturdays.
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July 2022 by William Mundell
Close and convenient to where I live and the workers are all very nice and polite.
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November 2021 by Lenny Weryat
Friendly and great rates.Make you feel like you really matter.
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September 2021 by Courtney Jarvis
the absolute WORST BANK EVER!! I highly suggest NEVER using this bank. my story is too long to post as to why but I will never step foot in this establishment again. there is NO empathy for their clients. random charges on my card from. lord knows what. just use Chime
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October 2020 by John Mankin
Really nice and friendly, Always in and out with no hassles. I have never had to wait longer then 4 or 5 mins for service.
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August 2020 by George Harter
We are going to open an account with this bank. My wife and I went inside and every employees was screaming out for mask. We had our mask on our hands but not on our face. We put our mask. There were 2 employees standing by were just talking and did not want to help us. We decided to leave. Will never recommend this bank and will never returned at all.
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March 2020 by Aaron Decker
Always helpful.
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November 2019 by Robin Wittenmyer
Been banking with Vigo Co Federal CU for 25 years, they’ve been very good to us.
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June 2019 by Vanessa Fugate
I NEVER HAD ANY PROBLEMS WITH THIS BANK, EVERYONE KNOWS UR NAME ESPECIALLY IF U HAVE BANK THERE LONG ENOUGH. I TRUST THIS BANK MORE. I DONT LIKE THE OTHER BANKS IN TERRE HAUTE. THIS ONE IS MY FAVORITE, AND I WILL GO BACK TO IT,
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June 2019 by Bradly Cook
They suck take Money out with out You know ing.no good
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May 2019 by Amanda Bautista
I would not bank here at all. They gave me wrong and misleading info on my account and then want to charge me $30 twice after their misleading info and then put the blame on me. All within a short period of time. Then they do not want to take responsability on their part. Very piss poor attitudes when confronted about it.
