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November 2023 by Brandy Claypool
The woman I made the appointment with was friendly, however there were several things not noted for the appointment. The guy at the counter at check in was friendly and helpful, however we had to check with another woman for details on if I could have them take a look something minor if they had time and she acted like both he and I were a nuisance. I offered to let them keep my car over the weekend to finish anything they didn't have time for on Monday. I got the call saying they were done but the tire rotation and balance I had asked for was not completed. I asked that they do this and they were able to do so. I picked up my car and the one minor thing I had added was that my a/c wasn't working on "max power" it still is not working even though they said it was fixed by changing the filters.
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October 2023 by kenny sherman
Jeff Sheets has to be one of the best. His hospitality and genuine attitude and know how of his job is one of a kind. I will guarantee we will be back to the lot in the future. Also I will let everyone know how great of a dealership you all are. Thank you.
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October 2023 by CJ Norsworthy
Great experience buying my car. Very professional and freindly. Not pushy and they're not doing anything weird. The price I was quoted over the phone was the exact price I paid, they had the car ready for me and I really enjoyed the experience. I left a few other car dealerships and even walked away from a non refundable deposit to work with then. Just way better than anyone else. Worth the 2.5 hr drive.
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October 2023 by Jeffrey Albertson
Fast, easy, and very professional service. Waiting area very comfortable and, well supplied with refreshments, and the TV works too. Staff also most friendly and attentive. Being able to review the inspection report on my phone as soon as it was done was a nice and useful feature as well!
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October 2023 by Elizabeth Grassick
I’m a big fan of getting a text with the price of repairs for you to either accept or decline. Gives me time to discuss with my husband without being blind sided by cost. Also more convenient when we are both working.
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September 2023 by Terrie Peters
If you are looking to buy a great Toyota I would highly recommend Toyota of Terre Haute. Jeff Sheets and Dave Reynolds are two really good people. They made the process of buying a truck from them very easy. My wife and I drove up there from Mississippi and I thought there might be a hiccup or two with the process but it was smooth. Toyota of Terre Haute’s slogan holds true.. “Come as a Customer and Leave a Friend. I feel that we have made two new friends in Jeff and Dave. I’m positive we would trade with them again! Thanks.
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September 2023 by Tim Riggs
Very satisfied.. it was a fuse issue with the car and the charging issue it had.. mechanic fixed the problem and we are on the road again.. toyota was honest with us and charged a very fair price! Thank u, we greatly appreciate ur honesty and great service...
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September 2023 by Cliff Story
Went to get My oil changed today and Anna really made it extremely easy went completely out of her way to help me and take care of everything. She answered all my questions quickly and noticed a lot of things that I didn’t know anything about to ask. I’m Pretty sure it wasn’t any of her responsibility but she was definitely the best customer service I have ever had.
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September 2023 by Darcy Lotz
Impeccably polite, efficient staff and comfortable, convenient waiting area. Toyota of Terre Haute realizes the value of great customer service! I love bringing my car here!
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August 2023 by Vicki Cochran
I stopped in without an appointment because I noticed a nail in my tire. Tim helped me right away. I left my vehicle and the tire was fixed within a couple hours. I really appreciate the prompt service from Toyota's maintenance dept.!!
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July 2023 by William Colopy
Brakes all the way around and fixed a light out. Cost was extremely competitive. Great value. Took longer than expected as I had and appointment but they gave a loaner so I could get things done while I waited. Great value.
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July 2023 by Sabrina Marsh
We had such a great experience buying our certified pre-owned Sienna! Jeff provided terrific tailored service we felt we could count on. It was so nice to talk through this process with someone trustworthy, especially given how dizzying the Sienna market is right now. Thank you Jeff and Toyota of Terre Haute!
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July 2023 by Eliud Xavier (Forsaken kira)
I highly recommend purchasing your next vehicle here. Jeff Sheets did a great job as a salesman, he was really responsive from day one. It kept me up to date with anything i needed to make the experience smoothly. The day i arrived everything went quick and beautifully. Love the car loved the purchasing experience here.
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June 2023 by Heather Wolf
Such a quick trip to get my oil changed, tires rotated and key fob battery changed before hitting the road for work travel. Jawaun was so friendly and explained everything and made sure everything was done right before I left. Plus, I know when I need to return and what that visit should cost too. So complete and professional! Very happy customer ?
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June 2023 by Lana Pasko
I was happy that my van was able to be fixed. However my appointment was just for it to be looked at and let me know what was wrong, so I could determine what i wanted to do next. Fortunately the price was good and I had the funds on hand. Otherwise I'm not sure what would have happened if I hadn't.
