“Alek, is an outstanding individual, goes above and beyond to help this tore up from the floor up combat engineer Army veteran and my old lady, superior customer service, he is a true asset to isu credit union, you have our business and will spread the word on the street how awesome sauce Alek and isu credit union is , go sycamore's ,takes team work to make the dream work lol God bless and stay frosty”
“We needed to refinance our house to pull out some extra money to build a master bedroom and bathroom. From the first application we filled out to the signing of our paperwork to refinance...everything was perfect. Jennifer Crews was great to work with..I highly recommend. Go local.”
“One of the best banks I've ever banked at. This branch has the best customer service out of any Financial Institution I've ever been apart of. Jodee, Kourtney and Sydney are always a pleasure to talk to and deliver the most outstanding and welcoming customer service. I would recommend this location to anyone I know.”
“I had several problems when I went into the bank today. I had the most helpful employee ever. She worked so hard to figure out the problems I was having, and tracked down missing money and seriously went above and beyond to help me. I have never in my life written a review but felt like I had to give her a shout out for being so awesome and patient! Thank you for having the best service! And thank you for all your help!”
“Knowledgeable staff and friendly service. It makes banking enjoyable when you can go in and not feel judged. Very helpful when trying to work through a tough situation.”
“Morgan Okes is phenomenal and made opening my new account a complete walk in the park. I would recommend her to friends and family anyday. I will be going here for all my banking and loan needs from here on out. Thank you guys”
“Constantly getting my card declined when trying to make online purchases. Banking transactions take longer to post than other banks. The phone app is kind of vague and slow. There isn't any customer service reps after 5pm or on weekends.”
“Terre Haute has two locations- Southside and Eastside. Both locations provide prompt service and are generally cordial.
I have been a client for years and have found the services provided generally suit my needs. There have been times where I needed a Notary, which neither location possesses but feel that it is not worth switching banks over. I have zero experience with their newer loan service through a third party agency and have no intention to take out a loan. My experience with direct deposit is great...in fact, it is the number one reason why I have kept this bank. Direct deposit is the only option for pay at my work and through Woodforest, I am to receive my pay a day earlier than others who bank at other banks. The number two reason is the fact that they are open nearly every day of the year when other banks will be closed.
Woodforest is what I call a Junior Bank... it is younger than other institutions and may not have quite the breadth of services that one may find elsewhere but it is convenient and suits the job without the stuffiness of other places.”
“We always have great experiences with the people at this bank! They are always kind and willing to help! Mystic is a genuinely kind and helpful individual, stellar service! Thank you to all members for your genuine help! Others to mention: Hope, Courtney, (2) Ana/Annas, Nicole and Much More!”
“I started banking at the one in west t... friendliest people, their all so sweet and helpful.. i would recommend them to everyone. and i like the fact that they dont charge a monthly fee... Terre Haute Savings Bank is your best bet”
“Always had great experiences at the First Financial on Wabash. Would like to specifically thank Sara Kump- I’ve received help from her a couple times over the years that I’ve been going to this location and she is always very nice, knowledgeable, and helpful”
“This is the best bank I have ever used. Everyone is pleasant even know they work long hours. They have helped my family when others have gave excuses. Meghan is top notch in the loan department, call her she gets things done and one of the nicest people you will meet. No judgment zone here.”