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September 2023 by Patrick Reed
Scheduled duct cleaning - called 30 mins prior to performing services to rescheduled due to heat...Called today to confirm my appt, no appt made for today.Manager/Owner Tony - VERY RUDE and UnProfessionalYou are right about thing - Tony !I'll find somebody else who will perform the services with a professional attitude, not a punk!
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May 2023 by Radiance Aesthetics
My husband called to have our couch cleaned and while they were here also had them do the carpet. I didn’t realize how dirty our carpet was!! The carpet looks absolutely amazing and brand new. It’s surprisingly much softer as well. They were very professional and we will definitely use them again in the near future.Services: Carpet steam cleaning
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February 2023 by Rachael Croft
Highly recommend this company! They were very friendly, professional and did an amazing job. I was very impressed with how much effort was put into cleaning/deodorizing our carpets and appreciated the follow up with them as well! 10/10!Services: General carpet cleaning
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September 2022 by Larry Snellenberger
My wife was home with them when they arrived and they walked down the job. She was Told the living room was larger than the 2 rooms requested so added extra money to clean the rooms desired. Did not clean to the walls, missed spots, tipped sofas just enough to make a few swipes not cleaning under them. It Did not smell clean when they were done. They never put any blocks under wood tables or chairs. Just set back down on wet floors. Never raked carpet, could see every foot print. I Called the man owner and he was very put out for me calling him. Since I called on the after hours number cause I did not want to hurt my wood furniture. He was very rude and really could care less with what his workers did. He expected us to take another day off of work to come back another day to put blocks under furniture. Stating he would not have them come back the same day. So, long story, but if you want to waste your money call this company in Terre Haute IN. they sure don’t care to make it right. Who knows if they even used soap. I could of made it smell better by using a rental and doing it myself, at least I would of cleaned all of the carpet and my wife wouldn’t had to hear the stories of the previous workers for this company fired that were on drugs.Service: Carpet steam cleaning
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September 2022 by Mom03
The "supervisor" is very unprofessional and lied more than once. Used my tools. Showed no pics or video after. Did not do job at all. Very lazy and slow. One just stood around. Charged my card half way through job. The employees said they didn't have a special cleaner and tools and was unsure what to do after I was told they could. I had to give them my drill, ladder, and cleaning tools to do the job. Which they never did. I had to instruct them and repeatedly guide them. I will never use a company that won't back up their word or work. All duct cleaning places show you video!!!
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November 2021 by Nancy W.
Horrible. Not on time. Did north leave the carpet clean. When contacted that there we still spots they tried to blame us. Came back squirted something on the spots. Spots still there. It is only coffee. Would not recommend.
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October 2021 by B Rutter
I got beef negimaki and it was fantastic. My daughter loves the hand rolls.
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August 2021 by Sandy Whitley
I will never call Stanley steemer out to do my carpets again I could have done a better job they weren't even out here if an hour at that most my carpet still dirty I just won't call on them again
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August 2021 by Edward Mahurin
Left carpet wet broke door poor customer service just all out very bad experience had to call another company to come in and do job correctly and had to call company out to fix door they broke and left it that way
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June 2021 by Brandy Clark
Had carpets cleaned but could not believe the amount of dirt that i cleaned up that following week! Then called to talk to whomever about the package i bought and wanting a refund the man was extremely rude, called me a bit** yes that is correct! and hung up on me! when tried to call back he would not even pick up. Still have not even gotten the refund. Horrible Horrible person!
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May 2021 by Jennifer Powell
Great service!! I cannot say enough great things about this place! They are always quick to fit me in the schedule and do an incredible job on my animal messy carpets!! The best price you will pay for a carpet cleaning!!
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March 2021 by Willis Frazier
They left white spots on my carpet, even after they came back a second time to straighten up the first mistake of white spots on the carpet
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February 2021 by Shannon Fells
I called, on the advice of my HVAC installer, to have my air ducts cleaned. They arrived on time and were very respectful of my property. They cleaned up before leaving. I could tell a difference immediately in how much quicker my house heats up and the power coming from the vents. I think it's well worth the cost to get this done.
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January 2021 by Debbie Deboard-Hastings
I originally booked on line for 4 rooms with an estimate of $319. Technicians got here and said “No mam you only have 3 inclusive of stairs. So we can add deodorizer and price would be same as 4 rooms. Well they send the invoice after they leave to your email and I was charged for 4 rooms PLUS the deodorizer for $440
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January 2021 by Chris Czizek
Charged me $300 to clean and deodorize my carpets and did not get several stains out. So I called and they came back out to work exclusively on the stains. It appeared that they got them because the carpet was still wet, however the next day, it was obvious that they did not. I ended up using a product called Folex, purchased from Lowe’s for $6.00 and it removed all the stains. I called Stanley Steemer and told them this, asking for some kind of a refund. I didn’t expect the whole $300 but something. They basically told me to take a hike. So I would definitely NOT recommend.
