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November 2023 by Valerie Greenwell
Great store, well organized, and clean. The staff were plentiful and willing to help. We purchased a giant fireplace and the staff not only loaded our cart but loaded our truck as well. The prices are good and they have a great selection of products.
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November 2023 by Tammy Munas
Went to this store for dog food Friday. Picked up a bag of purina pro plan beef and rice. There were black bugs all over the bag. Not the first time this has happened. I bought food a few months ago and it had bugs and worms in it. I brought it back and was refunded but the manager didn't seem concerned at the time.
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November 2023 by Brett Whitaker
Horrible company. Their entire business policy revolves around screwing over customers and making anything other than buying stuff from them unnecessarily difficult. If you have any other option shop somewhere else. Go to Lowe's. They may not be great but they don't try to stick it to you anytime something isn't for their benefit.
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September 2023 by Roy Baughman
I bought a Maytag washers Aug,8 2023 having not working today September 12 th.called Menards was told older than 7 days store warranty no good . Told to call Ace washer in terre haute they do warranty work .Ace said if I didn't buy there won't work on it..I totally understand. .I called Menards back was told not their problem to call maytag..I called Maytag which is owned by Whirlpool. .now going through red tape to find company near Sullivan indiana to do warranty work..I have a brand new $800.piece of junk while my wife wrings clothing out by hand...not going back to Menards in Terre Haute.
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September 2023 by Roy B.
Bought a new Maytag washer 1 month ago Aug 8th 2023 having trouble with it.told only 7 day return policy told to call ace washer in terre haute. Was told by ace if not purchased there won't work on it.I understand.so I called Menards and ask could I just have a replacement was told no...800 dollar piece of junk! Now going through red tape the owners of Maytag which is Whirlpool.. Menards has lost a customer...
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August 2023 by Candy B.
I am so very DISAPPOINTED in Menard's and will not be shopping here anymore. I went in today to purchase a washing machine; a name brand machine at that (which is not cheap). I was asked for my address for delivery. I gave it to the sales clerk and he typed it in. I literally live 4 miles from Menards and they were going to charge me $100.00 to deliver!!! *Are you kidding me? What happened to the good 'ol days when a business would deliver a big purchase item for FREE as a courtesy? And $25 per mile.... seriously?!?!To top it off, they were also going to charge me to haul off my old machine and it gets worse.... then they were going to charge me an additional $30.00 to literally bring the washing machine into my back door! I could not believe what I was hearing. I told the salesman to keep the washer and I would go elsewhere. SO...... I went to BEST BUY and I purchased a great washing machine, and they are delivering tomorrow with NO delivery charge!! YOU BLEW IT MENARD'S!
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July 2023 by Paul Ehlers
Pleasant experience in store for the purchase of our refrigerator. Delivery was delayed 24 hours from original delivery date. Once they arrived, I was told by Wilson delivery that they only drop off and do not place the refrigerator in your kitchen. Our house was prepped per the instructions sheet provided by Menards. Why would they give these instructions unless the appliance was going to be brought into our kitchen? I will no longer purchase anything that requires delivery from Menards.
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July 2023 by J T
Be VERY VERY careful when you buy an appliance from Menards in Terre Haute. Once the appliance leaves their store they have NOTHING to do with the delivery..100% out of their hands. This information came from the store manager. Buy your appliances elsewhere because once it's sold it goes into the hands of Wilson Delivery! There will be another review on Wilson Delivery to follow. The most unprofessional owner I have ever spoke with. Just save yourself some time and stress and buy appliances from someone who cares!! Actually can not leave a review on Wilson Delivery so I'll leave it here. The young man that answered the phone, the owner, was one the most unprofessional people I have ever spoken to. Very insulting and kept interrupting. Be careful they may just not care about the elderly and doing a job well done! I'll leave it at that because they'll create their own negative business on their own accord. Shame on you menards for not caring and having an extremely rude uncaring delivery company delivering your appliances!! Buy elsewhere please!
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June 2023 by Angelina J
Had a wonderful experience selecting paint with the assistance of Mitchell. He asked about my project and offered products that fit my specific needs. He even gave dry times and a label so I know exactly what paint I puchased for future needs.
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June 2023 by Angela Julian
Had a wonderful experience selecting paint with the assistance of Mitchell. He asked about my project and offered products that fit my specific needs. He even gave dry times and a label so I know exactly what paint I puchased for future needs.
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June 2023 by Deborah McMillan
All I wanted was to purchase a new full propane tank. First I am sent all the way across the store to purchase an empty tank, go to check out the second time, send outside to have it filled, there's no one there working to fill said tank, walk across the parking lot back into the store to find someone to fill my tank, wait for the filler to come out, was told my tank was defective and that I would have to walk back into the store and return it and get a new one. REALLY, you can't make this stuff up. I walk by backyard in the store exchange the tank walk back across the parking lot to get it filled. I won't be using Menards for this again.
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June 2023 by Jay Williams
Had to go in there for an item today. Now they don't even bag your items for you you have to do that yourself. It has been yrs since I have been in menard and don't plan on returning anytime soon.They don't make it easy to find anything there. Or to find help.
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May 2023 by trevor zink
Good selection, but is it asking too much for more than two cashiers for a store this size?
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April 2023 by JANET RUFF
I bought a Schlage front door deadbolt replacement at another store that was keyed incorrectly. I took it to the contractors desk to inquire on getting it corrected. The gal that waited in us handled rekeying it in minutes. Very. VERY impressed!! Thank you
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February 2023 by Sarah N.
My folks live like a minute from this Menards. I remember in the relatively quiet area of the south side of Terre Haute, my mom was upset for this imprint during the construction of this Menards was so big "it almost blocked out the sun." LOL! Fast forward a few years, my mom loves to pop in here for everything from cleaning supplies to milk. I was unaware of Menards as a brand until this location opened. It is like a Home Depot or a Lowe's (chains I am familiar with), but with more of a local community feel. We have had reason to be there to purchases light bulbs, a toilet, an area rug, a greeting card and seasonal holiday candy...and that was just yesterday. LOL! Ice cream bars, yes that was in our shopping cart as well (yes, there is a grocery section, Lowe's nor Home Depot has that). Maybe is the case with staffing everywhere these days, sometimes is can be difficult to locate someone to ask questions to and when you then find them, you will either get a seasoned person who knows many things or a newbie that knows nothing. Staff seem friendly though, especially the cashiers who always seem abundant. I have enjoyed going with my mom to "putz around," like I would do at a Target or Whole Foods in my Las Vegas life, for you really know what you might find. Seeds for her garden....summer play toys for her grandkids....vinyl flooring....outdoor lawn furniture....a huge lighting department....they have a wide array of product. The store is welcoming, well lit and always clean.
