JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands for kids, men, and women, including footwear, jewelry, and accessories. The store also features a beauty concept with skincare and makeup from various brands. Reviews note that the salespeople and staff are very friendly, helpful, and feel like family. However, significant and persistent issues are reported regarding the store's condition. The air conditioning barely works, making the store very warm, stuffy, and sticky, a problem that has apparently existed for a very long time. An industrial fan is used at the checkout to keep cool. Additionally, the public restrooms were described as filthy. There are concerns about merchandise security, with reports of people easily walking out with unpaid items without being stopped. The selection in some departments, like small child and baby apparel, is noted as dwindling. Reviews express strong concern for the associates' working conditions and urge the company to better care for its workers and address the store's maintenance problems.
Good place and good people although slow on counter takes time.
August 2024
The two sales people were very friendly and helpful! However store was VERY warm and due to medical issues, didn't have time to get all I needed to. Please get AC fixed...
June 2024
It was a little hot in there. But we just got what we needed and left .
