I went in to dispute a charge I didn’t authorize but instead of helping me, the lady provided me with a number to customer services. The customer service representative then asks me why I “didn’t just go to the bank to dispute my charge”. Poor customer service is a theme with this bank. ?
September 2024
Always had great experiences at the First Financial on Wabash. Would like to specifically thank Sara Kump- I’ve received help from her a couple times over the years that I’ve been going to this location and she is always very nice, knowledgeable, and helpful
October 2023
Quite literally, the worst bank ever. Lol Ever since Mr. Smith passed, this bank has been extremely crooked and terrible. I could never recommend!!! Go to any other bank in TH.
