-
March 2024 by Amethyst SunAngel
This is the second time in one week that FedEx has said they attempted deliver and there was no one home or business closed. Two of us are home every single day; we are practically recluses. We look back at footage from our cameras and no sigh of any trucks even passing by. This has been a continuing problem with FedEx. Tired of the lies of these drivers. What are they doing, going back to FedEx at the end of the day with a truck full of packages and claiming no one was home? it's not like these packages needed signatures, they could have left them had they actually come here. This is ridiculous! I'm sure there are people out there who would love to have their jobs and actually do them.
-
February 2024 by Gina Virgilio
FED EX DO BETTER!! I would give -10000 stars if I could! Expected 4 LARGE packages today and they LIED saying attempted delivery! I was home all day! Over $1000 worth of merchandise and paid well over $100 for shipping! To be told there is no local.number..and I can't pick up ground shipping! So WTH am I supposed to do?? I DEMAND to get my packages!
-
December 2023 by Me Again
A driver grabbed my bfs junk and they won't help or care he came again today Walmart don't care either as they said USPS will be how all my packages are shipped. Also looks like the driver tried to steal my package contents but couldn't open it all the way.
-
December 2023 by John Moy
They need more help that can answer your questions.
-
November 2023 by Warren Smith
Customer service is not as good as you would think. The movie cast away definitely over portrayed their eagerness to please. Definitely make sure you have a "tracking number" if you are trying to pick up a package. Literally never had to have one the past 18 months until today and still didn't have to have one once the employee opened the door and grabbed my package after barely trying.
-
October 2023 by Jacqueline Miller
Update your call services. I need to talk to a representative to ask a question about shipping but can’t get through if I don’t have tracking numbers. Make it make sense.
-
September 2023 by Me None
Package delivered yesterday to wrong address. Driver took picture of the back of his/her truck inside . Driver knows where they took it . Make them go get it and deliver to right address. Effecting my business. Ups makes their drivers fetch and re deliver. This is nonsense
-
August 2023 by Mark Poshard
They were supposed to be delivering on a Saturday and I put a two day hold on my package. Monday came no package and they would let me know when it reached Terre Haute. Finally got it Tuesday. If they'd just said they'd lost my package I'd have been ok.
-
August 2023 by Cynthia Shaffer
I asked the gentleman if he could set my huge box inside the door. He ignored me & kept walking to his truck. Thx I'm disabled and had to get help.
-
August 2023 by Alan Johnson
She was to lazy to put tape on the box, I had to get the tape and do it myself.
-
July 2023 by Joshua Hecht
Consistently somehow cannot find our address and always gets marked as "Delivery attempted". Every. Single. Time. No matter how many times we call to explain that our address does in-fact exist and that it's not hard to find, they always miss it. UPS, USPS, Amazon, and all food delivery services have no trouble finding the place. You have one job... deliver packages. Get your marbles together FedEx....
-
June 2023 by Eric M.
This shipping center is terrible. I had a package that was to be delivered costing nearly 500.00. I have delivery instructions on file describing my home due to this shipper always messes up delivery and sends to wrong homes. I got a text saying package was delivered. It wasn't here. Looked at my neighbors place and wasn't there either. The picture of the delivery shows it at some home that isn't mine. This package was 50 lbs and the picture shows it laying against someones car. Who does that? And the house in the backgroiund, nor the car are mine. Fedex says it was delivered. Amazon will not issue a refund due to Fedex saying the package was delivered. Shipper says I have to go thru Amazon to get the money back. Which they say they wont do. I am out almost 500.00 dollars due the this shippers incompetence. It is always the Terre Haute shipper that always messes my deliveries up. If coming from another location they are fine.
-
March 2023 by Joe J.
Fedex is the worst carrier in this area. They don't deliver on time. They deliver wherever they want. On top of that, they only have one number now for their customer service. However, it is not customer service because it does no more than track a package, which can be done online. If you need somebody alive to help, forget it. I think they are getting ready to go close their doors. I can not believe they treat customers this way if they aren't.
-
March 2023 by Leetle Lee
This fed ex driver nearly rammed into my rear, and caused nearly three wrecks from wabash to new Margaret on 46 alone. Never used a signal once and was going way over 60 swerving around cars like mad. People were brake checking him as he was on all our rears. Do better fed ex.
-
March 2023 by Karen Glicksman
The young lady at the front was very nice. The wait was long because the person in front of me was sending out 50 boxes! My return literally took 10 seconds. Maybe do quick returns first.
