Crossroads Cyclery is known for great service and personal attention. The shop is very friendly and the proprietor is incredibly knowledgeable. He knows bikes and knows his stuff, always willing to go the extra mile. Customers report he stops what he is doing to fix problems quickly and gets a bike on the road. He shows incredible patience, offers great communication, and provides expert customer care. The service is described as above and beyond, even for massive cargo bikes or old bicycles with hard-to-find parts. In one case, he resourcefully fashioned a part to fix a nearly 50-year-old bike, also cleaning it and replacing rotted tires so it rides like new. He looks for parts a good long while and makes sure you get the bike you need. Reviews call it the best shop in town with fair prices. Many say it is great to support this owner operator business and would definitely recommend it. You won't be disappointed.
