Burlington is a popular shopping destination known for offering great deals on a wide variety of items for the whole family, including ladies, juniors, plus, kids, and menswear. Customers appreciate the clean and organized store, where friendly and professional staff are typically available to assist. Shoppers can find a good selection of name-brand clothing, handbags, shoes, and beauty products at affordable prices. The home décor section also features seasonal items like Easter decorations and luggage. While many enjoy the store's offerings, some have noted areas for improvement. The pet department has limited variety, and there are occasional concerns about cleanliness, particularly with the fitting room carpets. Customer service experiences can vary, with some shoppers reporting friendly interactions, while others have faced unhelpful or unfriendly staff. Despite these issues, Burlington remains a favored spot for bargain hunters, with families often leaving with multiple items after browsing through the diverse inventory.