-
June 2024 by Ed Brumley
I’m disappointed beyond words, more like pissed! I came in today and asked the clerk if they had a battery for an iPhone 11 Pro and he said, “Yes”. $80 plus tax and they could install it in about 45 minutes. I paid and came back. He handed me my phone and said, “You won’t be able to check your battery health because it is not an official Apple battery.”
What?!! I said, “Don’t do this to your customers. You should have told me that when I first came in.”
He offered to take it out and put my old battery back in, but I just stormed out of the store.
-
February 2024 by John Fenoglio
Easy to do
-
February 2024 by Bob Beck
Great customer service. Took time to review prices for a quote as well as changing the battery in my car key fob.
-
February 2024 by Chad Brown
Great service and a fair price
-
February 2024 by Thomas Albright
everything went like clockwork, no problems, all good
-
December 2023 by Jeremey Peevler
Very rude. Didnt want to help at all. Said they had no way of cross referencing a part number. They suggested I drive all the way to the store before they could tell me if they carried a bulb.
-
December 2023 by George Kirkman
Bait and switch. I found the battery I needed. It was marked $48 on the shelf. It rang up $54. I showed the orange hair cashier the price on shelf. She said that was mistake, the prices hadn't been updated. I should have pressed the issue, but didn't. I paid the $54, make it clear I wasn't coming back there again and left. She didn't seem to be the least bit concerned about losing a customer.
-
August 2023 by Lisa Anderson
Great customer service!
-
August 2023 by Linda Long
Personnel, as always, were extremely knowledgeable, expedient and friendly.
-
July 2023 by Dee Adams
I needed my camera replaced on my iPhone. It was quick, easy, very affordable. And if you make the appointment online you save another $10!
-
May 2023 by LeRay
Paid for a Duracell battery online, but they tried to give me an inferior battery when I picked it up.
-
May 2023 by Marcia Stievenart
Terrible experience. Don’t buy a lawn mower battery from them. Bought a battery in August from them only a six month warranty on their batteries. They would not replace the battery. Spent $127.00 for nothing. Who cuts grass in the winter in Indiana to know if the battery is okay?
-
May 2023 by Ashley Thompson
Horrible customer service today. Usually this store honors a pleasant experience. Man with blonde ponytail, do better bud.
-
December 2022 by Clark Hartman
What I have asked about, would have to be orded, as most times they dont stock.
-
October 2022 by Dottie Stanfill
I was very please with the quality service, quick turn around time, and the personable demeanor of Austin, the employee I dealt with.
