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October 2023 by Shelby Wright
Purchased a vehicle from Auto House and have been VERY satisfied with the car and the customer service! I highly recommend them if you’re looking to get a used vehicle. I’ll definitely be back next time in need.Austin was very personable! I was able to reach out to have a quick fix on the vehicle. The turn around was fast and made sure I was pleased with the outcome.THANK YOU AUTO HOUSE!!!
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October 2023 by Mary Rainbolt
Great experience! They helped us stay in our price range and got us a great deal. Awesome from salespeople to financing, great personalities too. Would definitely return and/or recommend
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September 2023 by Paige C
This store sold me a van that costs me $581 and some change monthly and the van broke down within 3 months of having it. I was told that the light on in the car was a recall and they would schedule it and get back to me. I ended up calling Chrysler myself and they already preformed the recall. I was told many issues I saw when I first got it would be fixed at no charge. They wont refund me or take the van back. Ive gone to the attorney general and filed a paper complaint with BBB. ****** even laughed on the phone about my complaint. We have six kids who have to get to school. I had to switch jobs to a lower paying job so we could make multiple trips in our other vehicle to get them to school. My significant other got Covid and all six children and myself went through getting sick afterwards and by the time we called again to see about getting the van in a drivable condition, we were told to park it. It hasnt been able to even be locked and unlocked using the key fob. Were looking at a law suit for the money we have already spent while it hasnt been able to be driven along with money to cover the financial losses that have resulted because we didnt have a way to get the kids to school. ***************** was excellent, but he retired while we were all sick. We pay $130 in insurance monthly for a van that doesnt move. This business is a total joke. I was not able to speak to anyone higher up in the business because it was refused. NEVER buy a car here. All the vehicles I see with auto house plates make funky noises. They are the equivalent to the car salesman in the movie ******** Seriously, DO NOT GO TO AUTO HOUSE SUPERSTORE IN ***********, *******! Youre wasting your money on junk vehicles. If you go here, you will regret it. They are liars. They will take your money and run before you can catch up to them on your legs because thats all youll have to chase them when your vehicle is broken down. I bet they make a fake account to post a good review. Worst company!
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September 2023 by Deella Keith
They worked hard to get me approved on a car loan. My salesman A.Fuller even stayed a couple hours after closing so that I could close the deal the same day. Great service and above and beyond expectations. I will return when I’m ready to car shop again and highly recommend them.
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September 2023 by Trevor Smith
Purchased 2 vehicles from Auto House and have been very satisfied with both! Process was quick and easy both times we’ve visited and I highly recommend them if you’re looking to get into a new vehicle. We’ll be back next time we’re in need.
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September 2023 by Jennifer Trainer
We have had an excellent experience. They have been honest and fair with us. That is definitely breath of fresh air. We normally shop at larger car dealerships and this was our first experience at a smaller one. We would return here again. We would highly recommend George, he was great to work with.
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September 2023 by Melissa Haviland
We had a great experience working with the Auto House superstore. Highly recommend them if you are looking for a new vehicle!
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July 2023 by Gus Lopez
I recently purchased a vehicle for my daughter and the folks at Auto House are top-notch in every respect! Be it communication, value, service, and attention to detail, this has been, by far, the best car buying experience I ever had and I’ve purchased A LOT of vehicles in my lifetime. I highly recommend Auto House to anyone looking to purchase a car - simply the best!
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June 2023 by Mckayla Little
Happy!!! I’ve bought 2 cars from them (Fuller helped with both) but recently had some typical car issues with a car I bought from them a YEAR ago. I called them up and Fuller took care of it. Was able to get my car fixed hassle free and got updates with the process as well! Would definitely recommend, and will buy from them again.
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June 2023 by Miles Smith
In 2020 I bought a car from Auto House. This was the biggest mistake I’ve made in my adult life. Although the salesman Fuller was nice and personal, he and the company did nothing but lie about the vehicle I purchased. My car broke down about 3 times in the first 4 months of owning it and would blatantly refuse that anything was wrong with it and would not work on it as well. When pleading with them to help me make the car drivable they did nothing but tell me all sales are final. Learned through one of the tow drivers that used to work for them said they have all kinds of shady practices. Save yourself the trouble and never purchase from this lot.
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June 2023 by ashlee burris
I had a great experience at auto house! I just bought a Honda civic that had a few minor issues but Fuller took care of the issues immediately and made everything super easy for me! Couldn’t be happier with my vehicle and my experience at the auto house!
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April 2023 by Jessica Skinner
I'm giving Mr. Fuller the full 5 stars he deserves. They were super busy Saturday, but still took good care of us. He is friendly, knowledgeable and made finding a car for my friend, fun. We had been to 2 lots prior to this and the sevice was top notch compared to the others.
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February 2023 by Gage Atwood
Great customer service. Always willing to work with you, and will go the extra step if necessary. If you’re shopping used cars in the Terre Haute area, AutoHouse is the only way to go.
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September 2022 by jim jones
I've known many car salesman over the years, some very dishonest. At autohouse superstore Austin Fuller is one of the best you could ever have helping with your vehicle purchase . I purchased a Nissan sentra.It had some minor issues that Austin took care of immediately. 5 days after my purchase the check engine light came on. Austin had the transmission replaced injust 3 days. I was not responsible for any repairs. I highly recommend Austin and autohouse as an honest place to purchase a vehicle.
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July 2022 by Cheriken Dean
Don’t buy anything used. Free labor after you buy is a lie. The mechanic will overlook the problem and the salesperson will talk over you with no respect when you challenge it.
