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October 2024 by Nicole Strong
Took my camper there a couple years ago for repairs. They had it a year and it was never fixed correctly. Now all the repairs they did are coming apart. The patch work is cracking and shrinking and water getting into walls now! They will not honor any of their work! I highly recommend avoiding this place at all cost! Very rude and crappy work!
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August 2024 by David Karnes
This company was not only able to get my camper in a month quicker than another shop, they saved my camping season by getting the work done quickly. We had a roof leak that jeopardized our camping season, key word is had. They are friendly, understanding, and very helpful. I will be returning if and when my camper needs something I can't handle myself.
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July 2024 by Alice Stephens
Jayco sent us there with our unit, because we were having problems with the dealership where we purchased our unit. So, we agreed to try Here or There RV repair. It was there for two weeks. We gave them a list, as Jayco said to do, off all the problem areas that still needed taken care of. They didn’t do any of the items on the list. The main reason for taking our unit there was generator/converter problems. At the end of the two weeks, they called us to tell us that it seemed to work fine and that we could pick it up. We picked it up, drove it home, and it still didn’t work. So, for 16 months, we have had this brand new unit, a class b, and it still won’t work. So, in 16 months time, we have used this unit for a total of 60 days is all. What does it take to get any service around here? We’re at a loss right now. We are upset and angry.
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January 2024 by Archie Campbell
Tony and his guys do a great job at fixing the needs of your RV, as we have taken our RV there for several issues and the results have always been satisfying!
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July 2023 by Tim Nelson
They fixed my camper to where i can use it now. No more leaks .
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July 2023 by Chad Hicks
Quick turn around in the middle of camping season. Awesome crew. Perfect work.
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July 2023 by Pamela Denomme
The staff was knowledgeable and friendly. We had great service. We broke a leaf spring on our 5th wheel travel trailer with the other 3 about to break. We pulled in at 8am on July 3rd without an appointment. They got the parts and had us back on the road that afternoon. We were from Michigan on our way to Oklahoma. Thanks for saving us Here and There RV.
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May 2023 by Robert Coffin
Set an appointment to get an inspection done, making sure the company was aware the rv is our home and we couldn't drop it off. Please be aware we have had the same inspection done in 2019, forever warranty. When we arrived we were told there would be an additional $75 charge to get it done the same day. Please be sure to ask about extra charges before you pull in the drive. The office personnel accused us being entitled, really, I believe when you make an appointment for time and date to have work done that's what it means. Be aware of extra changes
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May 2023 by Kyle Lloyd
They all were amazing ! Had a slideout issue on my 2022 grey wolf, with multiple camping trips coming up I was worried I wouldn’t get it back in time. They had me fixed up and back on the road in just a week! The mechanics came out and talked to me before service and after it was complete which I thought was above and beyond, this will be the only place I ever take my camper. Great people and great service! The whole team was great for me, thanks guys!
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March 2023 by Jody S.
Save yourself some trouble heartache and a lot of work on your end and avoid this place like the plague. My wife took her RV to them after damage occurred to the front overhang. In their estimate to our insurance the whole overhang and roof had to be replaced because it was all one piece over $14000 to make the repairs necessary. Insurance said it was a go so off to them it went they got on tearing the cabinets out and overhang off and there it set. Fast forward 2 months she hadn't heard anything from them so she called them they said they were waiting on parts that should arrive any time and they would get right on it. Another month passed and she hadn't heard anything from them so she called this time they said they were short staffed because they had to fire one of their guys but they had just hired someone and they assured her they would get right on it. A month later she had not heard from them so she called them. This time I don't recall what their excuse was but it was an excuse non the less. Fast forward to the 6 month mark she had not heard from them so she called them. This time they actually told her that she was why it wasn't done because she calls every couple of months so she was holding them up. I know great customer service right? So that was enough to piss me off so I went up there and there it set. In the exact same spot they put it when we dropped it off they hadn't even bothered to clean up the debris around it they had torn off the first week. A couple of months later it was getting into winter time and they need that space for something else so they assured her they would wrap it seal it up and winterize it if she would agree to let them put it outside and promised her she would have it back in the spring so she agreed to that. 1 year and 3 months after she dropped it off she was finally getting it back she was overjoyed. That was until she picked it up. They told her she would be happy to know they had replaced a board in the generator (that was a lie and they had no reason to even fire the generator) they had replaced the battery (the battery they put in was 4 years old the one it went in with was less than a year old also removed the battery kill switch without replacing it and they had cleaned the bathroom (the entire thing was spotless when we took it in just the way my wife keeps her stuff) these things led me to wonder if they had someone living in it over the winter. The backend had been crashed into something was the first thing she noticed but at this point we realized the incompetence we were dealing with and did not want them to have access to it anymore we were done. Well the crashed up rear end was just the start of it. The repair they made to the overhang was absolute shit! The fiberglass was bubbled and delaminated from the get go they did absolutely nothing with the roof. Then 1/2 of the receptacles worked I found the breaker and reset it it tripped and smoked instantly so she called them. They said she'd have to bring it back to them so they could fix it well that wasn't happening. So I tracked it down by far the shoddiest electrical work I had ever seen in my career and I've seen some doozies It was no doubt a fire hazard. After I had replaced every faucet in the entire thing inside and out I realized they did not even bother to winterize it. The slide gasket fell out on its first outing. While I was fixing that I realized what they had done to it. There is a slot in the aluminum channel they thought the angle trim went into it didn't it goes over the back side of the gasket to hold it in place. Needless to say they couldn't get it to fit in the slot that it didn't go in so they cut it so it would go into the slot that it didn't go in. They scratched the heck out of the windshield and broke the antenna off from climbing all over the front end without protecting it. It's one thing after another I just keep finding things they have screwed up. I've spent hours upon hours and hours repairing all the damage they hav
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March 2023 by jody s
This place should be investigated for insurance fraud and shut down immediately. Low down dirty lying crooks. If you are a women dont even think about it you will get no respect once you drop your rig off.
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February 2023 by Justin Brown
We dropped our high end fifth wheel of for some routine maintenance and have a few other concerns looked at. They seemed very organized at the the time of drop off with forms to fill out for what we wanted done during the visit and contact info for us. We received a phone call two business days later with an estimate for repairs. These repairs covered several of our concerns however the largest concern which was a water leak in the slide out area was not mentioned. Instead of diagnosing where the water was coming from they attempted to sell us on replacement of the slide out floor for rot which there is zero evidence of. We told them we would pass on this large repair now until we investigate it further. The other largest item we had requested at time of drop off was to have the roof re-sealed. The quote for this work seemed reasonable so I authorized them to proceed. I called back moments later and confirmed that matching color roof sealant would be used. Without hesitation I was told yes. A few short days later I was called and told we could pick up the unit. Upon arrival I climbed on the roof to inspect the work. While overall quality of the workmanship looked good it was the complete wrong color. We have a tan colored roof and now we have bright white lap sealant on every seem. When I went inside to discuss the matter with the staff I was met by an owner the was extremely rude and went as far as to try and throw me off the property and curse at me. At the completion of the argument I did not pay for the roof work only the other services. I trusted these folks with my vacation home and would strongly discourage you from doing the same.Service: Body & Trim
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January 2023 by Alaina House
Horrible service. DO NOT USE THIS PLACE.
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December 2022 by Kristi Alvarado
We've stored our camper at Here or There since we bought it in 2018. In fact, we were their first year-round storage customers. They are always very helpful, going above and beyond.They always have RVs there working on them, but I think their turn-around time for repairs is pretty quick (provided needed parts can be obtained quickly).Tony, Tammy, Tom and the rest of the gang will take care of your RV!
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August 2022 by J T Flanagan
Had a slide problem on a 2017 Solitude. Tom said they could fix it - came in a little under the estimate- in half the time they said it would take. Work was great and complete. Here or There will be my go to shop from now on! Thanks Tom and team. Well done!