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March 2024 by abby gomez
Had to get a new card and they told me it would be 7-10 business days. Was already so taken aback by that however after 10 days nothing arrived. I called them to see what the issue was and they told me they placed the order for my card that exact day. Then proceeded to tell me it would be another 7-10 business days. It’s incredibly careless and disrespectful, this isn’t some online shopping order it’s my money.
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October 2023 by Nancy Sasko
Excellent service, knowledgeable and quick. Thank you
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September 2023 by Nancy S
Excellent service, knowledgeable and quick. Thank you
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December 2021 by Ashley Bell
Have went to this branch several times, every time the tellers are really nice and give treats to the kids when they come. Have went to this specific branch location for resolution on several issues I had with other branches. I also went here recently to do a transaction and my vehicle wouldn’t start back up. I rolled it to a parking spot and a couple of minutes later the branch manager came out to check on us. She offered for us to come in the branch with all of my kids to wait for the tow truck. She offered refreshments even for all of us! This branch always goes above and beyond customer service and our family really appreciates it especially when I haven’t liked the transition from Wells Fargo I continue to be a customer because of this branch! So way to go!!!
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September 2021 by Steve Woodcox
The manager was very helpful and considerate in getting my account set up
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July 2021 by Patricia Hosea
Friendly and helpful tellers and bank associates! A great place to bank!
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March 2021 by Chris Villanueva
Came to open an account and everyone is very friendly and welcoming.
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October 2020 by Amir Coley
I'm a new customer with Flagstar and so far it's been a pretty good experience. They're pretty flexible with their terms. I look forward to having a good long standing relationship with this institution.
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October 2019 by Sam Rader
RUDE! Wouldn't make change for a tourist to use for the tolls. Good grief!
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June 2019 by Cody “GreyReviewer” Divens
Had to transfer from wells fargo... It was officially closed a week ago. My check was deposited to flagstar.. Flagstar doesnt know where it is.. Its payday/friday and my entire check is in la la land and nobody can tell me what happened.
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March 2019 by Dan Jackson
Lost ATM card. Sending me a replacement in 7-10 days.
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January 2019 by Bruce Richmond
Confusing transition from Wells Fargo to Flagstar . Service could have been better executed. No continuity of service accustomed to.
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January 2019 by Cody Divens
Had to transfer from wells fargo... It was officially closed a week ago. My check was deposited to flagstar.. Flagstar doesnt know where it is.. Its payday/friday and my entire check is in la la land and nobody can tell me what happened.
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January 2019 by Kristin Harris
I would give it a zero if i could. Poor customer service. Was forced into this bank from wellsfargo. I have had nothing but problems. Absolutely ridiculous!!!!
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January 2019 by Nathan Kim
Worst bank
