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June 2024 by Wes Raley
I wish there was a way to leave more than 5 stars!! Devin and Derek were not only fantastic sales associates in helping me select new phones for my wife and I but are clearly great people. I think I enjoyed talking with them just as much as I enjoyed my new products. Thank you both for being experts at what you do!
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May 2024 by Nichole Rairigh
Absolutely terrible customer service. I drove 30 miles out of my way to get help on my business account and the manager took over for no reason while the rep was helping because she wanted to brag about working in Chicago. She completely wasted my time over talked me and kept going on and on with her power trip. Absolute waste of time
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May 2024 by Niki R
Worst customer service ever from the manager!!! Power tripping at its finest
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May 2024 by Neon Moon Gelato
Horrible customer service. The manager rudely took over to brag about working at a Verizon in Chicago which had nothing to do with the issues I drove 30 minutes to resolve. The poor kid helping me (and he was helping) got reprimanded and told to back off while she power tripped and threatened to kick me out. Not a good look Verizon.
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March 2024 by Scott Way
Emma was great and helped us with a very complicated set of phones and numbers that needed transfered to Verizon. She did an excellent job and enjoyed working with her.
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February 2024 by Richard Price
I’ve never felt so disrespected in my entire adult life. I walked in with the intention to upgrade my phone. Didn’t know what I wanted for sure. I tossed the idea between staying with an iPhone or going to the zfold5. I wanted a smaller phone for when it counts. Guy trash talked the galaxy and simply stated what I was trying to accomplish wasn’t going to be accomplished. And then said “what is there to think about” that kid cost you a sale.
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January 2024 by Mindy Van Pelt
I have phone service with Verizon
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November 2023 by Mark Porman
This Place Sucks
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June 2023 by Susan and Dale Huffman
Kevin provided amazing service and answered all our questions. Highly, highly recommend him at this Verizon store.
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June 2023 by Constance Rosplock
Jair and Aalian are VERY helpful !
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June 2023 by Ron Crook
Excellent customer service!!
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June 2023 by Sarah Anthony
Kevin: help with the new phone with ease
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June 2023 by Rosezirille Irish 07
Kevin is awesome!
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June 2023 by Richard
Kevin killed it and deserves to be manager and needs Norte dame football tickets !!
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June 2023 by Ginny Davis
Kevin was excellent. Lots of knowledge and service !