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January 2025 by Huff Septic Inc
Frank Linner was amazing to work with! There were many challenges because we could not remember our password. He persevered with a smile. Pushed through the difficulties and I left smiling with several issues resolved. Excellent customer service. If you want a go to guy, visit the store on Portage Rd and ask for Frank! Thank you Verizon!
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December 2024 by Venkata Nikhil Bharadwaj Jonnavitula
Thanks to Chase and the team. Great service with less wait time.
Chase gave me multiple options for trade-in and clearly mentioned all the terms and conditions. I would definitely recommend this store.
Regards
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December 2024 by Beth Walters
Noah was great to work with on setting up my new Verizon Business Account. He made the process very easy!
We’ll also be transferring all of our personal lines over from T-Mobile real soon, with Noah’s great help
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December 2024 by Kenneth Walden
Wow! Let me preach on this Verizon location and the young man who helped me there!!
The nicest looking Verizon store I've ever been in first and foremost, secondly the young man who helped me (Chase) was professional and more than adequate in his ability to help. He literally got me better service than what I had and now I'm paying $540 less a year than I was. Now to put all this in perspective I came in right before they were closing mind you and he's on commission not making an hourly rate and still did everything in his power to make my service better..... I'm thoroughly impressed!
I was literally on the cusp of getting total Wireless instead of Verizon because I was losing faith in the company but young men like this are a good face for their company and actually turned my opinion right around.
If this kid isn't the manager then by damn he should be
Anytime that I have a problem from here on out with my service I don't care if I'm a state away I will drive to go see Mr. Chase at this Verizon
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December 2024 by Dave Miller
Standard Verizon store but exceptionally helpful staff. Well stocked store
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December 2024 by Stephanie Lancione
My husband and I worked with Noah and he made our experience really easy. He was super nice and went above and beyond! We’ll definitely come to this location in the future!
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October 2024 by Sandy Rossow
Frank Linner was great - so helpful and knowledgeable. He took care of my request quickly and efficiently. Really happy with my Verizon service!
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September 2024 by Pneurotic Neu
Very pissed. They discussed upgrades to my account with my wife, where English is her second language and they changed stuff without my consent.....
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August 2024 by Juan Pimentel
Excellent service and great staff! One of the employees, Chase, was very helpful throughout the entire process! He helped us with pricing, he helped us with the support team, and then even helped us set up the phones! It was overall a smooth transition from our previous provider. I would highly recommend this store and Chase’s help!
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August 2024 by Mazariegos
Tyler was awesome with helping us set up everything! Even set up the warranty for my screen protector! Best customer service ever 😊
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July 2024 by Ryno
Tori was helpful. Better experience than calling the 1800 number to figure these fancy phones out
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July 2024 by Vonte Upshaw
Al is an amazing man. He helped me get text messages back with nobody in the Philippines could. Thank you Al
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June 2024 by Nick Raymer
Chase, my man, absolutely stellar service and highly recommended! Thanks for taking care of me and listening to all my silly stories! Great young man that does a fantastic job!
Keep it up!
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June 2024 by Jeff Cooper
Chase was patient with my former service provider in getting them to release my number. He professional, personable, and kind. Couldn’t be happier with my new phone and the service I received.
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June 2024 by Joyce Thomas
Chase was the best salesman I have ever had with Verizon he helped me out so much in my time of needing a phone in my life My husband is in the hospital and not doing well at all and he was sympathetic to my needs of how important it was for me to have a phone, I thank him so much for his service. ❤️