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October 2023 by Leo LEO1
Excellent customer service
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March 2022 by Edward Hull
Very good, these guys are great ?. Helpful, can't say anoph.
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March 2022 by Bert Medlin
Great place. Very friendly staff.
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March 2020 by Michael H
Owned a Trane in the home for 23 years, Very minor problems, more or less just wear and tear on long term usage. Want to get an upgrade to the current unit I have, but when you have sit on the phone for close to (48 mins) and hour and no one want's to answer the phone, what are you going to do? Is there a corporate office to call? The Trane store in South Bend IN out on Cleveland Ave DOES NOT answer their phone. SO If I want to get and upgrade I have to drive across town to hope there is someone in the store to talk with. A product is only as good as the service provided!
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March 2019 by Matthew Tipton
This branch never answers the phone
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March 2019 by Nick Kruse
This has been an incredibly poor experience working with Trane. They've left us on the hook with two large makeup air units that overtemp and shut down a few times per week. They never respond to repeated requests for help. I'd recommend going elsewhere if possible.
