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September 2023 by Mark Frame
Had an incident come up that I believe was unfair. I have been a loyal customer of TCU for over 40 years. Then to top it off I requested temp checks and they told me they would be $1 per check, we didn't change the name of the bank, they did, so why should I be charged.
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July 2023 by Ashley Ward
Friendly staff. Usually no long line
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April 2023 by Augustus DeMaegd
Closing my account today. Won’t ever do business with them again.
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December 2022 by Moe Horowitz
Other than a few small glitches throughout the years TCU is been pretty decent I think I've been a member since 74. And I've been going to the theLincoln Way Branch since it opened up.. the towers and the manage staff is always help me out whenever I needed a problem I'm. Happy
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May 2022 by Rwings73
Lobby is open
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November 2021 by Ricardo Gallarzo
STAY AWAY! NEVER finance with this place Response to the owner: your representative lied to me. I was told to make a payment on nov.28 and it wouldn't go on my report. I did that and still went on my report. I was in constant contact with you. I told u when I could make a payment and was told it would be okay. Had I not been lied to I would have taken better precautions. But your credit union is a shady place just look at your reviews. I wish I would have seen them before I financed with you. Furthermore, who ever told you she tried to help is lying she did absolutely nothing to help. She kept repeating "there's nothing we can do". Great customer service.
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May 2021 by Jonathan Johnson
Tellers are friendly. But I honestly dont know what they are doing when they're working the drive thru. It will be slow and there will be no cars at all and they take forever. Some of us are on our lunch breaks and we dont have all day. I'm sorry if this sounds rude but its frustrating
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March 2021 by Max Scorpio
Absolutely the worst bank I’ve ever used. Not sure if it was the transition from new buffalo savings or if tcu is just normally a terrible bank to use. Never get your money when you’re supposed to because there is rarely anyone to talk to when some anomaly occurs and your money is suspended in cyber world somewhere because they are closed or no one is there. Avoid banking with this institution to avoid recurring technical issues with receiving your funds.
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February 2021 by Where my country gone
Absolutely the longest line ever and they closed the lobby so you can’t go inside. Took me 30 plus minutes to cash my payroll check.
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January 2021 by Mitchell Ankney
TCU has a 5% fractional reserve banking rate currently. every 100 dollars you deposit they lend out $95 and keep $5 in your name.... on top of that they charge you if something just bounces from your account. They have charged me twice now for drawing from my wrong account and charging me for this.
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October 2017 by Matthew Speer
Very nice place and people
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July 2017 by megan dean
Clean with very sweet tellers!!! Customer service was top notch!!!
