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July 2023 by Frank Montgomery
Had a drop off! Took care of properly! Thanks guys.
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June 2022 by Michael Perry
Great service polite people
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May 2022 by julie spader
Saia is 100 percent reliable. Friendly, timely, and professional one of the best trucking companies I've used. Never a problem, infact always a pleasure.
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February 2022 by Andrew
Had a delivery scheduled for a week so they had plenty of time to do some due diligence. The day of the delivery came called to see when it’ll be here and they basically said we aren’t required to pickup or call you to let you know we can’t make it. They will make you wait there all day with no heads up. The guy on the phone was disrespectful sounded like he hated his job so he was no help. By far the worst company to deal with. DO NOT GIVE THEM BUSINESS! They will just disappoint you.
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July 2021 by baremare1
Delivery was scheduled for 7/15 between 11 and 3 with a call an hour before. I call at 3:15, was told they were having trouble getting in touch with their driver and would call me when they did. 4:30 I call back, I am then told they have lost my freight and do not know where it is, it was not on the designated trailer and told me they had communicated this to me. They had not. I asked for a call when they located it. They did. It got loaded on the wrong trailer and was back at the hub. They told me they would deliver today between 11 and 3, I asked if they could shore up that time frame. I was initially told no because they did not know what their routes were going to be. I replied that they knew for sure they were coming here and why could they not build their route for the day around my delivery. I was told they could indeed do that and to expect them at 9 am. I had assistance here, called at 9:15, was THEN told I was scheduled for a 12:30 delivery. No communication, nothing. This company is a joke with communicating to a customer. If you don't care when your stuff delivers by all means use them, if you don't care about a schedule, by all means use them. If your expectation is a professional delivery, by all means, call SOMEONE ELSE. It remains to be seen if my freight will show up today. If I could give less than 1 star, I certainly would. My time is valuable as is the time of the assistance I have now tried to schedule for them 3 times.....
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April 2021 by Livin' Lear
Got a call 3/31/2021 to schedule the delivery for 4/5/2021 between 9am and 1pm. Nothing shows. I call to see what the delay is and cannot get a straight answer. Was told I'd get a call back with an answer in 15 minutes. Three hours goes by and I call again. Was told that the item isn't even out for delivery for today. When I asked when it may show up because it's a large item abs I would like to be here, was told that they'd look into it. Still no answers.
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February 2021 by Bertrand Hochwald
Friendly, helped out with some heavy shipments. (Jan 2021)
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January 2021 by George Macidy
They were great. Very professional. They loaded my truck for me and I was outta there fast. I was very pleased. You can tell that they care about their customers. It shows.
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July 2020 by scott banke
Fantastic service
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March 2020 by Sandy Crise
We had excellent service! Jacob was a great help with loading our solid surface onto our trailer. He was professional and friendly. I would recommend this company to anyone. ??
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December 2019 by Jessaca Quiggle
I work here and it's pretty awesome place
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July 2019 by Douglas Mapes
Rude drivers
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May 2019 by Sandy Davis
We had excellent service! Jacob was a great help with loading our solid surface onto our trailer. He was professional and friendly. I would recommend this company to anyone.