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December 2022 by Molly Schrader
I cannot express enough gratitude and appreciation for Dena and her team at Policeman's! After a frustrating experience with another bank, she came through with a true christmas miracle for me to purchase my car the day I had planned, when I really needed it. Thank you sooo much! Will continue using this bank for many years to come!
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September 2022 by H A.k
I've had a savings account here since my teens, I'm now in my 30's and I've never been so put off by this credit union. Kathy, when one your tellers (Katelynn) forgets to have an account holder fill out a necessary form in order to open a checking account resulting in them having to come back, be completely misunderstood on what they wanted causing another employee to come out of their office to clarify the account holder's request after over hearing the exchange.... only for you to still get it wrong, a simple apology would go a long way.I brushed off the fact that Katelynn caused a discrepancy in my account and her drawer by withdrawing an incorrect amount that was requested only to call me back the next day after she realized her mistake and me having to track down the already deposited funds. Or that in the past, tellers have deposited my whole paycheck in a stranger's account as well as made multiple unapproved withdrawals from said account because they didn't double check who's account they werebin. After today though, Teacher's Credit Union sounds so much more appealing.In conclusion to all of this mess, it was discovered that I never even needed to fill out said form. Due to a mistake on the credit unions end, they didn't have the debit card I've been using for over 2 yrs listed on my account. And instead of Katelynn communicating this info, she instead had me fill out a debit card request form and explained nothing....
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July 2022 by Alexandra Newgent
Love this credit union! We have gotten a few of our loans from them and Mary Sue has always went above and beyond. She has made every single one of our experiences stress free and very easy!
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December 2021 by Salisu M Sani
BITCOIN/FOREX TRADING INVESTMENT
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November 2021 by Jana “Pants” Moreland
The ladies at policeman's federal credit union are awesome. I had some suspicious activity with my card and they called me right away and handled everything for me . Always very friendly and helpful. Thanks so much!
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June 2021 by Nicole Sula
been using the credit union for over 10 years and never once had any issues .. they are always accomodating .. the staff is alway helpful and inviting... they know me as a person and i appreciate that
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September 2020 by Trey Rhodes
Such a great experience. Dena helped me with my auto loan and made it super easy and quick!! Thank you Policemen's and Dena!
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April 2020 by Barbara Jewell
Always courteous, friendly and fast service. A place that is a pleasure to be a member of.
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December 2019 by Jill Burdick
I love it there. They actually know my name. I am just not an account
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November 2018 by R Mallard
Banking here is like having you own personal banker. Friendly and very attentive.
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February 2018 by David Jewell
I have accounts with PFCU for nearly 20 years. Can't say enough GOOD about the people who provide the great services there. I HIGHLY recommend PFCU!
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May 2017 by Rosanne Kroen
You pull up in the parking lot and they have your account on their computer screen before you even enter the door! Great service! Thanks!
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August 2016 by dre mur
They are the best. Sandi and Marlene are awesome!
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May 2016 by Saundra Faye Hickman
Everyone in this banking establishment treats you like a large part of their family! Everyone is extremely helpful and friendly. There are certain people that have very kind to me, Lori and Michelle are awesome. I can't imagine banking anywhere else.
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April 2016 by David Power
This place has been amazing and helpful. My best banking experience overall. I had two different bank cards used to buy airline tickets in eastern Europe somehow (never been there nor know anyone). This bank took care of evrything right away and I had no worries. Much more complicated with my larger bank. Great for loans, friendliness and service. Small draw back is there cards are not internationally recognized everywhere, so travel with a s3cond option.
