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April 2024 by Krauser Kollar
First I must say I've been a customer of MetroPCS for 15 years and my recent experience was once again INCREDIBLE, INCREDIBLE service. AND who once again had me spend ONLY to 15 minutes from in the door out the door customer service her name was Em(Emma).
This fantastic salesperson / customer service representative has many health struggles of her own and yet smiled the entire time that I was in there I felt great and being a senior citizen I was extremely gratified that a young person had treated me so incredible!
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March 2024 by xyon jobe
We tried to get the free phones by starting a new line, I was told $120-$150 so I was imagining spending somewhere around $200, the total was going to be $260, the phones "came" with cases and even after asking to make sure it wouldn't add to the price we were assured that the cases/screen protectors came with them, so after saying no to that ridiculous price for "free phones" she said she can take the cases off and the total magically went down to $170, I would have bought them if she didn't lie and treat us like we're stupid, I didn't get her name but she has very bright pink hair, i understand the activation fee plus the first month payment making it $170 i just didnt appreciate that deceptive behavior, on another note when we told her we wanted the 2 cheaper phones she tried to charge us for 1 of the cheap ones and the other being a more expensive we asked about earlier before clearly stating otherwise, I hope the commission you get deceiving others is worth the $170 plus $80 monthly payment you lost today
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January 2024 by Boaz Nzikamira
Rudest customer service guy ever, also seemed like he definitely didn’t know what he was doing
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January 2024 by Wayne F
Cheap n good
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November 2023 by Greg Batalis
Asia & Emma have been the great help. Everytime I come in you guys are on point, helpful, and polite. I couldn't thank them more for their service.
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November 2023 by Pamela Shabazz
The manager of this location needs to find another profession. She belittles, berates , and offends customers. I asked if TCU who changed to Everwise, issues were resolved. The manager began over talking me and make untrue statements. In the ten plus years with Metro I have never experienced anything like this. Fire this woman before she runs all of your customers away.
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October 2023 by Damien Bell
Very helpful and I left satisfied thanks
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October 2023 by Mary Matusiak
Always friendly always willing to help with anything they can. I will go out my way just to come to this one... phones always in stock store always clean
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October 2023 by Jamie Fortson
I could not have been anymore disrespected by the manager herself. I would give this place a zero star review if I could. I’m truly baffled at the way she treated me
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June 2023 by PUYAYA
I like your services guys, thank you
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May 2023 by Hajer Aouissi
Amazing customer servicesHigh recommend them
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April 2023 by Michael Day
Don’t answer their phones. Had a simple question about the price for a phone I wanted to upgrade to. Big sad. Wouldn’t recommend using this one.
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March 2023 by Jessica Lawrance
Not very professional neither one of the girls wanted to help us... If you hate your job's find another one...
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February 2023 by Ben Rofcien
Metro has a great opportunity for a new slogan here:“Poor service you won’t forget”
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February 2023 by Kerri Kacynski
Was just in there to get a new phone. The woman attending to the store clearly had no idea about any of the phones. She didn't give any in depth details on them, didn't offer me any other services, deals, packages, nothing. It just was clearly trying to make a sale. Not personable at all or knowledgeable at all.
