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July 2023 by troy shultz
Called to get a phone upgrade when i asked if i can get the phone and sim card and activate it at home and store employee Mia asked are you trying to avoid the activation fee and i said yes she said "we dont do that" which is a lie, according to metro policy. Then she hung up on me. Rude and no knowledge of the metro policies. Will be going to a different store.
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December 2022 by Moe Horowitz
I had some questions between T-Mobile and Metro T-Mobile they did know their stuff and help me quite a bit.
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October 2022 by Carl Hagg
Customer service with tech sucksCustomers know Customer service argued does not leave noted ask for copy of complaint customer service would not ask for a call from corporateWas told no far as I can tell by conversation that will never give you copy of complaint never customer serviceHas a fine way of covering up corporateWhen customer needs helpFast to take cash no customer supportFor customer always back Employees
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October 2022 by Dan Vabmele
Good customer service this time, the guy was training someone but took the time to explain exactly what I was buying....
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June 2022 by Ģıø ĪĪ
Horrible, HORRIBLE service! I have an unlimited data plan ($50/a month)....when I am out of wifi, it will take this trash phone service, 20 to 30 mins to load and load, over and over before I am able to use an app like YouTube....PATHETIC !!!!!
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May 2022 by Theresa “Mzfabulous” Hensel
For the most part good service. The guy didn't listen to me what I exactly wanted. But it worked.
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April 2022 by Chuck Hughley
Able to pay bill
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November 2021 by Matthew Odonnell
Love it !!
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June 2021 by Bernice Mance
Their food was great, price is nice.. And I'll be returning soon.. One of my favorite places to enjoy eating!
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January 2020 by Stephanie Behm
When I went in the store to upgrade my daughter's phone the dude had to clue on what he was doing or talking about..
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January 2019 by mark russo
Very helpful great place to get your phones.
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January 2019 by Kim Mcelvene
Is a good phone company
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April 2018 by Will Gutierrez
This place is soooo nice. The employees are super kind and very helpful. That William guys definitely knows his stuff. Convinced me that MetroPCS was WAAAAAY better than my horrible Boost Mobile. Walked away satisfied for sure! HIGHLY RECOMMEND THIS LOCATION!
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December 2017 by Tonya Dillon
Very nice staff, however my phone has terrible service. I'm always losing phone calls, don't have service in rural areas, have static on my line, and calls not coming through. Never had these problems with Sprint or Boost.
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July 2017 by FireFlame36
Usually I have no problems when I come in to any MetroPCS, but the service was not satisfactory. I come in explaining a problem I had and the lady only told us that she is sorry and to have a good day. She offered no options that I could take and wouldn't give me any when I asked, just told me to have a good day. Disappointed that this one MetroPCS was of no help and had bad customer service.
