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March 2024 by Laura Mcdaniel
The order was correct. Always a plus.
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March 2024 by Joshua Longerot
The Lincoln Way East McDonald's can have some off days where service sucks, likely due to understaffed crews and unqualified employees. But they generally get it right. Lunch is the most consistent in quality. Dinner and late night are generally a travesty.The inside and tables are always clean. Bathroom is always clean. Generally decent staff with the occasional bad apple.
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February 2024 by Lynn G
I was hoping this would be a better McDonald's since our options are slim on the north side but they always forget something or over charge even with the mobile app codes.
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February 2024 by Daneile Frydrych
Candice went out of her way to make our issue right !!! Couldn't get shakes when originally came thru drive thru and Candice wasted no time to fix that as soon as machine was fixed !!! Currently enjoying my Shamrock shake now !! Thanks again Candice and McDonald's you have a GREAT One working there !!!!
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February 2024 by Fadel Said
Gave me wrong order and the fries were to coldd. Horrible service
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February 2024 by Marjorie Olah
The staff was good the place was clean. The food was hot and tasty.Dietary restrictions: You should avoid certain foods allergens are listed somewhere?
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February 2024 by Dorothy Gandy
I did a mobile app to pick up in store when I arrived. The order was not ready. It should have been a basket of fries. We got a large instead order hot coffee. we got cold coffee and waited over 20 minutes for mobile pickup?
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January 2024 by Rowan Quinain, Jr.
This is one of the McDonald's of all time. Out of all the McDonalds that ever existed, this is one of them.
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January 2024 by Tamiko Fidis
My food was good, it was hot & fresh upon my request.
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January 2024 by Jamie Wilson
Service was great. Food was good , fries could have been warmer.
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January 2024 by mikal hartman
I'm a Uber driver my customer I was picking up for asks me to open up her bag to make sure the order was accurate so I tell the worker and show him the text message a manger and another older lady comes up yelling telling me that I can't open it getting disrespectful and gives me a thumbs down messing up my job because they can't do their job correctly. end up still missing the fries I'm glad I did check for that lady I was picking up for .if I didn't they wouldn't even got their fries. That manger that was on duty today should not be in charge can't even ready a message let alone a ticket
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January 2024 by LeeAnn Lugo
Waited in drive through while other line had its order taken. Then th next car in that line. I said hello and the guy said hold on hold on. Still no one asked for our order through the speaker. Then another vehicle pulled up into that other line and they got their order taken right away the line in our side was getting longer. So we went inside. The service was no better. This location is rude unorganized. It use to be better. Not anymore.
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December 2023 by Leo Mel Heider
Friendly
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December 2023 by Jeremiah Chism
I'm a firm believer that it doesn't matter whether or not I complain about an experience at McDonald's nothing will change.They just throw coupons at me.But that doesn't change the reality.I drive away and find that I got the wrong drink in my cup.Or the burger was made wrong.The fries are terrible. No salt, and none in the bag...This place was fine. But meh.
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December 2023 by Becca Clifford
McDonald's is one of those places you know will be there but you can't go there expecting really good for or your order to be correct and most times the service is severely lacking. My usual lowered expectations did not fail, mildly nice staff and order wrong, again. Not sure why a cheeseburger with only mustard and pickles is so complicated but, that's McDonald's, always there but never too good. The only reason I go back, fountain Coke!