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March 2024 by Christopher Dakota
The best McDonald’s you’ll ever find in the USA!! Located in beautiful South Bend, Indiana, this McDonald’s was my first stop after flying into South Bend International AirPort after a long flight from Florida. As a hungry traveler I could not wait to sit down for a fresh hot meal. This location was an exceptional invite into South Bend. My food was hot, fresh and cooked to perfection! The employees were so nice and welcoming, I really wish my coworkers were like them. I was blessed with the presence of some locals from the neighboring property and after a short conversation with them I totally understood why South Bend is such an amazing city! The culture in South Bend is unlike any other place I’ve been and I have travelled a lot! I can’t wait to see what other marvelous places I’ll find during my stay in South Bend!
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March 2024 by Chuck U. Farley
Dear, McDonald's.Since this location is now CLOSED...why don't you update this on your website and Google account? While your profits will always be your number one priority how about you extend the same courtesy to your customers wallets. No one likes wasting time, gas, and money driving around aimlessly.Put you big boy McPants on. M'kay?
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January 2024 by Timothy Hart
It's closed down
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November 2023 by Tammy Lynn Lockhart
To expensive for McDonald's. You would surely go broke taking your
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November 2023 by John Kroll
This place is bad. Bad neighborhood, bad staff, bad service, and bad food.Going through the drive thru, I saw a baseball bat had been taken to both the menu and ordering boards. I placed a simple quarter pounder meal order. At the window I was asked to park. The parking lot addicts kept me company. The vehicles in front and behind me also were parked and after a wait a little longer than expected the crew member arrived, with the wrong meal. I explained and she soon returned trying to convince me to take the daily dou le meal.I stepped into the restaurant to try to streamline what was becoming more complicated than necessary.In front of me was an employee who had been in the parking lot on a smoke break. As we walked through the door he went to dispose of the dri k top and straw he had, it did not go into the trash, he noticed, but never bothered to stop and pick it up off the floor.While watching the crew work, an employee walks in wearing dirty pants, a long gray tee shirt and a dirty McDonalds tee shirt. A crew member asks what he's doing there and he replies he's there to work. He then walks through the serving area to the fries bin and begins casually eating fries he pulls from the bin. No hamdwashing, cross contamination from his hands going into his mouth with each fry...AMAZING!I then receive my meal, not sure I even want it now. I ask to speak to the manager, who thinks I am upset about the 15 minutes I have now invested in my meal. I express the absolute deplorable violations of McDonalds procedures I have witnessed. She's sympathetic but I doubt a single crew member really cares. Immediately as I step away I hear another customer say to her "these fries are cold". I return to my car and find my fries are disgustingly cold and stiff, I should have checked.I did not eat this meal and will not return to this property. The Franchisee needs to take notice and action as does the South Bend Health Department.
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October 2023 by Johnathan Price
The breakfast was terrible and dry hashbrowns and steak egg and cheese sandwiches where dry and harder then my burnt chicken on a good day
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October 2023 by Jon & Erin Smith
Braiden at the front counter was awesome! Way to go kiddo!
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September 2023 by Marisa McCullough
Waited outside for 25 minutes with about 10 other cars, never got the food. Employees just standing around inside doing
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September 2023 by Dacota Elsbury
Honestly worst mcdonalds I've been too. The service was so slow,they got the order wrong twice and were downright rude your better off going to any other one then
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September 2023 by Jason Kerns
Got the order wrong 3 times and then asked up to park in slot #1 and they'd have the food right out to us....15 to 20 minutes later, I had to walk inside and remind them we were still waiting before we finally got our food!
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September 2023 by Amber
You're employees are disgusting.. 3 meals that I paid a small fortune for. And can't even receive the entire order. A large fry only came with maybe 15 fries in it. Getting paid a $15 plus an hour to barely do the job they signed up for.. Its disgusting how management allows such poor work ethic.
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September 2023 by Tara Holley
Cashier was rude to customer behind me even took a phone call while guy was trying to
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August 2023 by Angelo Ma
Worse McDonald’s I’ve ever been too cold food bad frappes and everything it’s like they rush and don’t care about what they are giving out -1000 rating if I could rate
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August 2023 by Jennifer Arevalo
They need to fix their menu for their drive thru its all crackedThe man who took our order was swift & fast.They were checking people out very fast and our food did not take too long eitherOne of my best experiences so far.Just their actual building needs remodelingThe staff was great, place not so much.Def. Prefer this McDonald's location compared to the Western one thats mostly operated by teens
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July 2023 by Kids Account
Don't always get the order right and not very fresh.
