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November 2023 by Jansie Mcmahan
We needed to replace our very sunk-in bed. Mattress Firm has a great selection and the clerk was very informative and helpful, answering my many questions about the different types of beds, materials used in construction, pricing, durability, etc. We decided on a Sterns and Foster mattress. Thank you for an excellent buying experience!
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October 2023 by Rick Schott
Jeremiah was very helpful in our purchasing process today. He was very informative, friendly, and most of all, not pushy.
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October 2023 by Julia Pedraza
Jonathon was a huge help in picking my new mattress for my home! He helped me get exactly what a wanted for a good price
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October 2023 by Ryoko Gorset
Had a great experience with Miranda. She was very helpful and knowledgeable. Great service and very kind
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September 2023 by Brent Schafer (Pioneer Auto)
Johnathon was great. He knew his stuff and answered all our questions. Excellent experience!
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August 2023 by Amber Schwing
Looking for a mattress for our guest bedroom. They realized I didn’t need anything high end and understood my budget. They weren’t pushy and I really appreciated that! Great service!
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August 2023 by Anyce Bothast
Matt was extremely helpful. He was personable but very professional and knowledgeable. We were able to successfully conclude a purchase within my budget and delivery will be very soon.
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August 2023 by Lance Knapp
Rachel was super helpful in the selection of and purchase of a mattress set! The computer system was challenging today so she sent me a link to complete it since I had a tight schedule.
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July 2023 by Erin Dobberstein
Was a great experience. Jonathan was great and he knew his stuff. I felt no pressure. Very friendly. I would recommend this place to anyone.
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July 2023 by Jordan Skelton
Just moved from Idaho and my wife an I needed a new bed. Walked in and the employee working was fantastic. Worked in our budget and got us a bed that day.
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June 2023 by christopher schleicher
Johnathan, was very helpful. Very knowledgeable in products and options.He was patient and listened to our wants and needs.
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June 2023 by alex mroz
Jonathan was the most helpful, informative, and friendliest person. Helped the process immensely! Highly recommend if you need a mattress come get one from him.
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June 2023 by Doreen Tafelski
Matt waited on my in Mishawaka and also at SouthBend on Ireland.I unfortunately had to get a different mattress after the first one was way too soft.He was very patient and caring!!!
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May 2023 by Tj Joseph
John at the Ireland Road, South Bend location was very professional, helpful, and friendly. He had great knowledge of all the products in his store and was able to explain any questions we had in a way we could understand. He helped to show the differences/similarities in the mattresses and brands we were interested in as well as promoting the stores sales. He wasn’t pushy, didn’t talk negatively about competitor’s, and gave us time & space to shop around and talk alone. I made the purchase on a Thursday and am expecting delivery on Sunday. We saved a lot of money on good quality name brand mattresses and accessories. Great employee, great salesman, great experience. John gets a 5 start review from us!
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May 2023 by divvamonroe1
Johnathan was an exceptional customer service representative...He assisted me with all of my mother's needs...He was attentive and a pleasure to have for this process...
