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February 2024 by Debra S.
I am looking for a mother of the groom dress. When we walked in we were greeted by asking us if we had an appointment. I said no, I was not aware we needed one. She suggested we come back in several hours. Then said she would not be able to help us or provide a fitting room. (there were two cars in the parking lot). Then she asked me when was the wedding date. When I told her, she proceeded to then say that she could not order anything or alter anything. Essentially indicating I was too late to be shopping for a dress. She waved us over to the rack of dresses and told me that whatever was there would have to do. I did find two that I wanted to try on and she led me over to the "prom room" which by the way was full of wedding dresses, and showed me the fitting room. There were 6 rooms and they were all empty! I would not have spent a dime there even if I fell in love with a dress. I was treated like an intrusion and as though I was nothing.
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September 2023 by andi theis
Greta's Bridal offers a massive selection of gorgeous wedding gowns in literally every style and size you can think of. They have everything from the latest trends to the most classic styles. Normally I would find this overwhelming, but our bridal stylist Anita was an absolute gem. She listened to what I was interested in and helped find great dresses that fit my vision. She also encouraged me to try other styles which made the whole process extra fun. Anita was attentive and affirming; she complimented the dresses she liked, but she did not hesitate to be honest when we weren't loving a specific dress. Overall, the customer service Anita offered made the whole experience welcoming, easy, and fun. I found a beautiful dress that I loved a lot.
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September 2023 by Arielle Johnson
This woman was so delicate and so sweet. I just loved her! And the way she didn’t seemed phased if the suit didn’t fit like she would take care of it (the suit fit just perfect!)
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August 2023 by Barbara Smith
Greta saved the day before my wedding day last year!! She did an absolutely perfect job pressing my ballgown dress! Greta agreed to help with late notice after my original plan fell through and I was traveling in from out of town after carrying my dress which was very wrinkled. She did a meticulous job with a difficult fabric and even consulted with the store where I bought the dress to be sure she handled everything correctly. She also personally delivered my dress to the Morris Inn, helped take it out of the bag and make sure everything still looked ok after moving the dress. She was also so kind and attentive throughout the process. I am so grateful for Greta and would HIGHLY recommend her if you need help pressing a wedding dress.
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July 2023 by Michelle Karl
I went to a few dress stores in Indy before visiting here around Thanksgiving. I had found a few potential dresses in the other stores, but nothing perfect. Anita was great at grabbing dresses that fit the description/feel of what I wanted. And I found a dress I was very happy with (still not perfect, I was hoping for off the shoulder sleeves). But I already had an appointment set with another local dress store. The owner was trying a bit of sales tactics, saying my dress may be gone if I left but in the end she yielded and said she was hold it for me for the rest of the day. Greta is a bit stern and based on the reviews sometimes a bit rude. I did not experience that with Greta and I appreciated that she was flexible with holding the dress for me. I ended up returning to purchase the dress after determining that the other store had nothing I wanted.I also had a good experience with their seamstress, although the dress fit so well I didn't have her do much work. She would have worked with me to add sleeves, but the extra cost and not knowing if I would actually like the final product kept me from doing so. I did have her fix some of the beading and add the bustle clip, so left the dress in their hands until a month or so before the wedding.I was very happy with the experience and got a great dress for a good price.
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May 2023 by Kevin Brechner
This is a destination location. Lots of dresses in stock. Great people working here who are really helpful and caring for the brides and their families/friends. My daughter found her dress here after visiting 7 other shops in Indy and ordering half a dozen on Amazon. So thankful for this place.
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April 2023 by Tay P.
Me and my sister went here to find prom dresses. Greta and Anita were so nice and welcoming to us Anita worked her fingers to make sure me and my sister were satisfied with our options & we did not leave disappointed!!
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April 2023 by Holly Reichard
I NEVER review places, but after experiencing such great customer service, I felt compelled to share how impressed I was with Greta’s friendliness, dedication, and kindness in going above and beyond to help me look at wedding dresses. The store also has the widest selection of dresses I’ve seen for bridal stores in the area thus far.
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April 2023 by Corey B.
Anita fit perfectly with my family on such a special day for me! She knew exactly what I was looking for in a wedding dress and made the entire experience something I will never forget! She was so friendly, and heartwarming that I look forward to seeing her on my next fitting!
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March 2023 by Tammy Schrader
We stopped by Greta’s today to look at prom dresses. Greta made my daughter feel so bad about herself - she was abrasive and rude. My daughter left the store in tears. Greta needs to find a way to communicate to her customers that doesn’t come across as insulting and make people feel body shamed. We won’t step foot in that store again and will not recommend it to anyone.
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March 2023 by Lauren Gorski
Greta is very personable, and I love that she has the widest variety of gowns from size 0 - 34! There is a variety of gowns to choose from in every style! I highly recommend
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March 2023 by Abby Schrader
When we went in, the owner was very rude, and body shamed me. I felt very uncomfortable and didn’t even look at the dresses. but from the very few i did see they were not worth wasting your valued time. I feel very bad for anyone that has to work with her.
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December 2022 by Garrett Haddock
Great business. The owner, Greta, is very personable. I called and was able to get an appointment for measurements extremely fast. I just got back from my cousin's wedding for which I wore the tuxedo. Greta's measurements were perfect. Highly recommend!
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December 2022 by Bethany VerDuin
I found the wedding dress of my dreams here! This was the fourth bridal shop I went to and not only did they have the largest selection, but the most options in the style I wanted! I want to give a huge thank you to Greta, Anita, and Shyenne :) they all made me feel comfortable, confident and beautiful!
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November 2022 by kandace mcclendon
My dress was GREAT. I loved working with Greta. They work with you on paying, they were really nice and people are still saying how beautiful my dress was.